Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elie Katubadi

Gatineau,Quebec

Summary

Proven track record in enhancing customer service and sales at Pick N Pay, leveraging strong hospitality service expertise and high energy. Excelled in cleanliness and order taking, significantly improving service quality. Adept team player with a knack for complaint resolution, consistently delivering superior guest experiences and fostering customer loyalty.

Overview

5
5
years of professional experience

Work History

Restaurant Waiter

Nando's Restaurant
02.2023 - 07.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Broadcast Assistant

Yahweh Shammah Bible Church
01.2020 - 10.2022
  • Worked with sound engineers to strengthen audio and video quality during broadcasts.
  • Assisted with preparing files, records and editing


Volunteer

Saint Dunstan's College
01.2018 - 09.2022
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.

Voice Over Artist

Kalu Media
06.2020 - 08.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Sales Assitant

Pick N Pay
04.2021 - 04.2022
  • Handled customer inquiries, complaints professionally, ensuring a positive experience for all clients.
  • Processed transactions while maintaining customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Saint Dunstan's College
Johannesburg, South Africa
12.2022

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Customer Service
  • Hospitality service
  • Team Player

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Restaurant Waiter

Nando's Restaurant
02.2023 - 07.2023

Sales Assitant

Pick N Pay
04.2021 - 04.2022

Voice Over Artist

Kalu Media
06.2020 - 08.2022

Broadcast Assistant

Yahweh Shammah Bible Church
01.2020 - 10.2022

Volunteer

Saint Dunstan's College
01.2018 - 09.2022

High School Diploma -

Saint Dunstan's College

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Elie Katubadi