Elie Absi
Ottawa,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing and market positioning.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Director of Finance
Auto Max
04.2022 - Current
- Managed a high-performing finance team, providing guidance and mentorship to foster professional growth and development.
- Evaluated customer creditworthiness and financial statements to determine credit limits.
- Assisted clients in understanding their credit card benefits, resulting in increased usage of available perks.
- Collaborated with executive leadership team in developing long-term automotive financial goals, ensuring alignment with overall business objectives.
- Streamlined financial reporting processes by implementing more efficient software systems and optimizing data management.
- Optimized cash flow management through diligent monitoring of receivables, payables.
- Provided insightful recommendations for process improvements, contributing to increased operational efficiency across the organization.
- Established strong relationships with banking partners for favorable financing terms on loans and lines of credit.
- Negotiated favorable vendor contracts by leveraging strong analytical skills and industry knowledge for competitive advantage.
- Enhanced company profitability with strategic financial planning, budgeting, and forecasting techniques to ensure optimal resource allocation.
Director of Finance
Absolute Approval
04.2019 - 04.2022
- Streamlined financial reporting processes by implementing more efficient software systems and optimizing data management.
- Instituted best practices in financial management processes by conducting regular reviews of procedures, policies, and systems for continuous improvement opportunities.
- Developed accurate monthly forecasts using historical data trends combined with current market conditions for enhanced decision-making capabilities.
- Evaluated customer creditworthiness and financial statements to determine credit limits.
- Assisted clients in understanding their credit card benefits, resulting in increased usage of available perks.
- Successfully managed multiple, concurrent projects by prioritizing tasks and allocating resources efficiently.
- Negotiated favorable vendor contracts by leveraging strong analytical skills and industry knowledge for competitive advantage.
- Evaluated potential mergers and acquisitions for financial viability, conducting thorough due diligence to support informed decisionmaking.
- Implemented robust compliance protocols to adhere to all relevant regulations while mitigating the risk of fines or penalties.
Credit Card Specialist
Mastercard
02.2017 - 04.2019
- Built strong relationships with customers to increase retention and loyalty.
- Improved customer satisfaction by efficiently addressing and resolving credit card disputes and inquiries.
- Conducted thorough credit analysis on potential clients, ensuring responsible lending decisions were made based on established guidelines.
- Provided exceptional customer service, leading to increased client retention rates and positive referrals from satisfied customers.
- Evaluated customer creditworthiness and financial statements to determine credit limits.
- Assisted clients in understanding their credit card benefits, resulting in increased usage of available perks.
Education
Bachelor of Arts - Law And Justice
Algonquin College
Ottawa, ON10.2024
Bachelor of Arts - Law Studies
Carleton University
Ottawa, ON03.2022
Skills
- Cash Flow Management
- Audit management
- Working capital management
- Cost Control
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Performance Management
- Staff Development
- Negotiation
- Business Administration
- Decision-Making
- Hiring and Training
- Managing Operations and Efficiency
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Professional Working
Timeline
Director of Finance
Auto Max
04.2022 - Current
Director of Finance
Absolute Approval
04.2019 - 04.2022
Credit Card Specialist
Mastercard
02.2017 - 04.2019
Bachelor of Arts - Law And Justice
Algonquin College
Bachelor of Arts - Law Studies
Carleton University