ELIASIB ZAHIR
EDMONTON,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
GENERAL SALES MANAGER
REVOLUTION RV AND AUTO
03.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Used Car Sales Manager
SHERWOOD PARK TOYOTA
05.2022 - 02.2023
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Finance Director
SHERWOOD PARK TOYOTA
02.2014 - 04.2022
- Assisted with recruiting, interviewing and hiring new department employees.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Identified partnership opportunities and established favorable business connections.
- Established and enforced controls on revenue and expenses to protect company assets.
- Set clear departmental objectives and developed effective strategies to achieve targeted goals.
- Enhanced internal control systems and procedures to mitigate risk and support opportunities.
- Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.
- Reduced process discrepancies through measured implementation of performance reporting and data systems.
Financial Advisor
CIBC
03.2008 - 01.2014
- Researched current economic trends and investment opportunities to stay abreast of financial markets.
- Delivered strategic investment advice for individual and corporate clients.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Educated clients on potential risks and rewards associated with various investments.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Helped clients make informed decisions about financial future.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Created financial models to analyze and evaluate investment strategies.
Education
BBA - FINANCE
NAIT
EDMONTON06.2007
Skills
- Customer Loyalty
- Employee Performance Evaluations
- Customer Needs Assessments
- Goal Attainment
- Effective Working Relationships
- Customer Service Excellence
- Sales Coaching
Timeline
GENERAL SALES MANAGER
REVOLUTION RV AND AUTO
03.2023 - Current
Used Car Sales Manager
SHERWOOD PARK TOYOTA
05.2022 - 02.2023
Finance Director
SHERWOOD PARK TOYOTA
02.2014 - 04.2022
Financial Advisor
CIBC
03.2008 - 01.2014
BBA - FINANCE
NAIT
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