Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Elias Vargas

Edmonton,AB

Summary

Hard-working individual looking to assist customer satisfaction within retail while also having experience dealing with large quantity of customers.

Overview

9
9
years of professional experience

Work History

Assistant Groundskeeper

Edmonton Scottish Society
11.2022 - Current
  • Watered plants by hand and monitored sprinkler systems for complete coverage.
  • Cleared public and private areas of debris before and after events.
  • Painted lines for soccer fields
  • Maintained grounds of residential and commercial properties by mowing lawns
  • Conducted snow removal during winter months to provide clients with safe parking and walking areas.
  • Removed debris and waste from outdoor areas.
  • Cut trees and shrubs to shape and maintain landscape.

key holder

Aldo
06.2019 - 08.2021
  • Completed store opening and closing procedures.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Counted out cash drawers and balanced totals.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Accepted and processed customer returns.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Sandwich artist

Subway
09.2017 - 04.2019
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Waiter

Santa Maria Goretti Centre
09.2014 - 08.2016
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Education

Bachelor of Arts - Political Science

University of Calgary
Calgary, AB

No Degree - Open Studies

Concordia University College of Alberta
Edmonton, AB

BBA - Finance

University of Alberta
Edmonton, AB
04.2025

Skills

  • Proficient in all Microsoft applications
  • Schedule Management
  • Customer Service
  • Analytical Thinking
  • Task Prioritization
  • Interpersonal Communication
  • Conflict Resolution

References

Available upon request

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Assistant Groundskeeper

Edmonton Scottish Society
11.2022 - Current

key holder

Aldo
06.2019 - 08.2021

Sandwich artist

Subway
09.2017 - 04.2019

Waiter

Santa Maria Goretti Centre
09.2014 - 08.2016

Bachelor of Arts - Political Science

University of Calgary

No Degree - Open Studies

Concordia University College of Alberta

BBA - Finance

University of Alberta

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Elias Vargas