Elias Vargas
Edmonton,AB
Summary
Hard-working individual looking to assist customer satisfaction within retail while also having experience dealing with large quantity of customers.
Overview
9
9
years of professional experience
Work History
Assistant Groundskeeper
Edmonton Scottish Society
11.2022 - Current
- Watered plants by hand and monitored sprinkler systems for complete coverage.
- Cleared public and private areas of debris before and after events.
- Painted lines for soccer fields
- Maintained grounds of residential and commercial properties by mowing lawns
- Conducted snow removal during winter months to provide clients with safe parking and walking areas.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
key holder
Aldo
06.2019 - 08.2021
- Completed store opening and closing procedures.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Accepted and processed customer returns.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Sandwich artist
Subway
09.2017 - 04.2019
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Waiter
Santa Maria Goretti Centre
09.2014 - 08.2016
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
Bachelor of Arts - Political Science
University of Calgary
Calgary, ABNo Degree - Open Studies
Concordia University College of Alberta
Edmonton, ABBBA - Finance
University of Alberta
Edmonton, AB04.2025
Skills
- Proficient in all Microsoft applications
- Schedule Management
- Customer Service
- Analytical Thinking
- Task Prioritization
- Interpersonal Communication
- Conflict Resolution
References
Available upon request
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Assistant Groundskeeper
Edmonton Scottish Society
11.2022 - Current
key holder
Aldo
06.2019 - 08.2021
Sandwich artist
Subway
09.2017 - 04.2019
Waiter
Santa Maria Goretti Centre
09.2014 - 08.2016
Bachelor of Arts - Political Science
University of Calgary
No Degree - Open Studies
Concordia University College of Alberta
BBA - Finance
University of Alberta