Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elias Karam

Brampton

Summary

Dynamic operations leader with a proven track record at Apotex, excelling in training and mentoring teams to enhance productivity. Skilled in process improvement and staff management, I successfully implemented initiatives that boosted efficiency and customer satisfaction. Committed to fostering a positive work environment while driving continuous improvement across all levels.

Overview

28
28
years of professional experience

Work History

Supervisor, Packaging Operations

Apotex
05.2018 - 07.2025
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Trained team members on operational procedures, enhancing overall productivity.
  • Implemented process improvements that streamlined workflows and reduced downtime.
  • Conducted performance evaluations, providing constructive feedback to enhance staff development.
  • Coordinated scheduling and resource allocation to meet production targets efficiently.
  • Led cross-functional meetings to address operational challenges and develop solutions.
  • Monitored key performance indicators to drive continuous improvement initiatives across teams.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.

Project Leader, Production Support

Apotex
05.2015 - 04.2018
  • Led cross-functional teams to execute project plans and achieve milestones on time.
  • Developed and implemented process improvements, enhancing operational efficiency across multiple projects.
  • Mentored junior team members, fostering skills development and promoting knowledge sharing within the team.
  • Facilitated stakeholder meetings to ensure alignment on project goals and deliverables.
  • Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.
  • Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
  • Conducted thorough post-project evaluations to identify areas for future improvement in both processes and performance metrics.
  • Achieved project success by efficiently allocating resources and managing schedules.
  • Managed team meetings and discussed project's goals and objectives.
  • Aligned with staff members to develop, identify and achieve assigned goals and initiatives.
  • Consistently met deadlines by diligently tracking progress and implementing effective time management strategies.
  • Inspired and coached team members.
  • Championed continuous improvement initiatives, driving the adoption of best practices within the team.
  • Defined responsibilities, duties and roles of each team member.

Technical Trainer (Production and Packaging)

Apotex
07.2012 - 04.2015
  • Developed and delivered comprehensive training programs for technical staff, enhancing product knowledge and operational efficiency.
  • Facilitated hands-on workshops utilizing advanced training tools to improve employee engagement and learning retention.
  • Collaborated with cross-functional teams to identify training needs and create tailored curriculum addressing skill gaps.
  • Evaluated training effectiveness through assessments and feedback, continuously refining instructional methods for optimal results.
  • Mentored junior trainers, providing guidance on curriculum development and instructional techniques to foster professional growth.
  • Maintained detailed records of employee progress throughout training programs, allowing managers to easily track improvements over time.
  • Conducted thorough needs assessments to identify areas for improvement in training materials and methods.
  • Enhanced employee technical skills by developing comprehensive training modules and hands-on workshops.
  • Developed customized learning plans for employees at different skill levels, ensuring optimal knowledge retention and skill development.
  • Evaluated training effectiveness through regular feedback surveys, making necessary adjustments to course content as needed.

Production Team Lead

Apotex
02.1997 - 04.2015
  • Oversaw daily production operations, ensuring adherence to safety and quality standards.
  • Trained and mentored team members on best practices and operational procedures.
  • Implemented process improvements that enhanced workflow efficiency and reduced downtime.
  • Coordinated with cross-functional teams to streamline production schedules and resource allocation.
  • Monitored equipment performance, identifying maintenance needs to minimize disruptions.
  • Led problem-solving initiatives to address operational challenges and enhance team performance.
  • Developed training materials to support onboarding of new employees effectively.
  • Attained higher product consistency through the development and enforcement of standardized operating procedures.
  • Boosted morale, fostering a positive work environment through open communication and supportive leadership practices.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Improved team performance by providing regular training and mentoring to staff members.

Education

Bachelor of Arts -

College of The Sacred Heart
Beirut, Lebanon
06-1991

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Decision-making
  • Operations management
  • Process monitoring and improvement
  • Experience with SAP and Microsoft tools

Languages

English
Full Professional

Timeline

Supervisor, Packaging Operations

Apotex
05.2018 - 07.2025

Project Leader, Production Support

Apotex
05.2015 - 04.2018

Technical Trainer (Production and Packaging)

Apotex
07.2012 - 04.2015

Production Team Lead

Apotex
02.1997 - 04.2015

Bachelor of Arts -

College of The Sacred Heart

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Elias Karam