Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Projects
References
Timeline
Generic

Elias Elias

Toronto,ON

Summary

I'm Elias, passionate about software engineering and cybersecurity, currently self-teaching Python and penetration testing. My IT journey goes beyond Java and MATLAB; it's about creatively solving problems and making tech user-friendly. With experience in customer service, I excel in communication and adaptability. Eager for an entry-level IT desk role, I'm ready to blend my technical skills, problem-solving, and a keen desire to help others with technology. I'm all about on-the-go learning and being not just a problem solver, but a friendly, accessible tech ally.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Driver

Uber
11.2022 - Current
  • Utilized various navigation software tools for efficient package delivery and passenger transportation
  • Interacted professionally and amicably with customers, ensuring a stress-free experience.

Technical Support and Sales

NTT BPO
05.2022 - 03.2023
  • Provided comprehensive technical support and guidance to customers
  • Offered technical troubleshooting via phone, addressing issues from both ends
  • Successfully upsold latest products and features, enhancing customer satisfaction
  • Demonstrated patience and excellent manners in assisting customers.

Team Member

Tim Horton's
08.2021 - 02.2022
  • Provided prompt and accurate service in a fast-paced environment
  • Efficiently prepared and delivered food and drink orders
  • Collaborated with team members, demonstrating strong communication skills.
  • Assisted customers with product selection and ordering process.

Education

Bachelor of Science - Software Engineering

York University
01.2027

Marketing Management -

Unity University

Skills

  • foundational knowledge in MATLAB and JAVA
  • Object-oriented programming
  • Problem-solving
  • Familiarity with advanced AI platforms
  • Photography
  • Troubleshooting
  • Adaptability
  • Teamwork
  • Interpersonal skills
  • Safety and cleanliness prioritization

Certification

  • Introduction to Cyber Security Learning Path (Try Hack Me)
  • Digital Marketing & Graphic Design (Springboard ServicesLearn Earn RBC)

Volunteer Experience

Allen's Garden

-Assisted in providing goods to community members in need.

-Contributed to organizational tasks, including cleaning and restocking.

Projects

Self-Watering System Project (Math lab and Arduino)

-Developed an automated system for real-time moisture monitoring.

-Optimized water usage based on plant's moisture needs.

-Implemented moisture sensor, water pump, and MOSFET with MATLAB control. Automated Plant Watering System (Java and Arduino)

-Engineered a system using Java IntelliJ for sensor-based automation.

-Focused on real-time moisture level monitoring with Java application.

-Integrated hardware components with software control.

References

References available upon request.

Timeline

Driver

Uber
11.2022 - Current

Technical Support and Sales

NTT BPO
05.2022 - 03.2023

Team Member

Tim Horton's
08.2021 - 02.2022

Bachelor of Science - Software Engineering

York University

Marketing Management -

Unity University

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