Elias Bedolla
Angels Camp
Summary
Results-driven professional skilled in customer relationship management and construction process training. Successfully collaborates with homeowners and subcontractors to resolve inquiries while developing comprehensive training programs that elevate team performance and maintain high team efficiency. Familiar with, and can adapt to, all construction methods and practices.
Overview
10
10
years of professional experience
Work History
Warranty Specialist
Lennar Homes
Manteca
06.2021 - Current
- Collaborate with homeowners to address warranty inquiries and concerns.
- Document and track warranty requests using internal software systems.
- Coordinate with subcontractors to resolve warranty-related issues promptly.
- Review warranty documentation for accuracy and completeness before submission.
- Conduct inspections of homes to assess warranty claim validity.
- Assisted with training new staff members on proper handling of customer inquiries related to warranties.
- Designed and created a training program on community data and applied it to multiple training sessions throughout our division.
- Designed and created a plumbing, framing, and general construction training program throughout our division.
- Created and hosted virtual training programs for the entire Bay Area division.
- Official OSHA Safety Officer 2024-2026
Fire Sprinkler Apprentice
Ayoob and Peery
01.2018 - 05.2021
- Extensive knowledge in the commercial construction process and flow of work.
- Great understanding of OSHA laws and Jobsite Safety
- Helped maintain safety standards during installations and repairs.
- Collaborated with team members on site preparation tasks.
- Gained experience in troubleshooting sprinkler system issues.
- Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence, and installation around possible obstructions.
- Trained in the Hilti laser layout system for large-scale commercial products.
- Participated in Journeyman practices, and ran work before completing apprenticeship
College Athlete
Western Oregon University
Monmouth
09.2015 - 05.2017
- Developed discipline through consistent practice and competition schedules.
- Enhanced communication skills by engaging with coaches and staff regularly.
- Managed time effectively to balance academics and athletic commitments. 3.0 GPA Junior college through University
- 2015 Athlete of the Year- Ohlone College
Education
Bachelor of Science - Geography and Sustainability
Western Oregon University
Monmouth, OR05-2017
Associate of Arts - Student Development
Ohlone College
Fremont, CA05-2015
Skills
- Microsoft office
- Employee training
- OSHA compliance
- Home inspections
- Customer relationship management
- Construction processes
- Safety standards maintenance
- Team collaboration
- Blueprint analysis
- Problem solving
- Process improvement
References
- Mike Shaut - (925) 759-1223 Former Foreman
- Matt Serracco- (925) 353-5537 Current Manager
Timeline
Warranty Specialist
Lennar Homes
06.2021 - Current
Fire Sprinkler Apprentice
Ayoob and Peery
01.2018 - 05.2021
College Athlete
Western Oregon University
09.2015 - 05.2017
Bachelor of Science - Geography and Sustainability
Western Oregon University
Associate of Arts - Student Development
Ohlone College