ELIAS ALEXOPOULOS
Toronto,Canada
Summary
Detail-oriented professional with experience in customer service, manual labour, quality assurance support, and mobile device management. Skilled in software testing support, technical asset management, and process documentation creation. Proven ability to communicate effectively and adapt to fast-paced environments while maintaining a strong work ethic.
Overview
11
11
years of professional experience
Work History
QA Tester
CIBC
Toronto, ON
08.2025 - 06.2026
- Coordinated mobile device requests, maintained inventory records, and ensured availability of devices for employee testing and project needs.
- Supported biometric testing during mobile application releases, contributing to quality assurance across multiple project teams.
- Onboarded users, created team workspaces, managed device access, and organized testing environment at Mobile Device Centre.
- Led the offboarding process for device management by conducting knowledge-transfer sessions and creating the team's first process documentation guide.
- Migrated archived test cases from ALM to Jira (2023–2025), preserving folder structures and creating documentation to support future migrations.
Clerk
Dino's NoFrills
Toronto, Canada
04.2021 - 12.2022
- Assisted customers by answering questions and providing information about where to find items
- Worked in the produce and grocery department. Helped restock, unload trucks, make trucks, and clean
- Followed confidentiality rules to preserve data quality and reduce potential information compromise
Laborer
Blue Onion Landscaping
, Canada
05.2022 - 08.2022
- Did all types of labor, work up to 50 hours a week, whether that be digging, planting, maintenance, stone work, or fence work
Hockey Timekeeper
North Toronto Arena
Toronto, Canada
09.2015 - 04.2017
- Prepared for games, controlling the score board, announcing goals
- Tracked game scores, explained rules if needed
- Updated league, player and team stats with data from latest games
Education
Bachelor of Arts - Criminal Justice
University of Guelph
Guelph, ON05-2025
High School Diploma -
North Toronto Collegiate Institute
Toronto, ON06-2021
Skills
- Attention to Detail
- Problem solving
- Multitasking and Prioritization
- Schedule and Calendar Management
- Flexibility and adaptability
- Creative Thinking
- Self-Motivated
- Work ethic
- Customer Satisfaction
Languages
- English
Timeline
QA Tester
CIBC
08.2025 - 06.2026
Laborer
Blue Onion Landscaping
05.2022 - 08.2022
Clerk
Dino's NoFrills
04.2021 - 12.2022
Hockey Timekeeper
North Toronto Arena
09.2015 - 04.2017
Bachelor of Arts - Criminal Justice
University of Guelph
High School Diploma -
North Toronto Collegiate Institute