Eliane Loftus
Toronto,ON
Summary
Friendly and outgoing professional with experience in fast-paced environments and a strong focus on customer service. Known for creating warm, welcoming atmospheres and making guests feel at ease. Excellent communication skills, quick problem-solving, and the ability to stay organized under pressure. Adaptable team player who thrives in social settings and enjoys working with diverse groups of people.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Camp Counselor
Branksome Hall Day Camps
06.2023 - Current
- Encouraged camper participation in recreational activities through an enthusiastic leadership style.
- Ensured the safety protocol was followed properly, and all children were accounted for.
- Stepped into a leadership role (councillor to program lead) when camp administrators were struggling with personnel.
Sales Associate
Cookery
12.2022 - 06.2023
- Sold various products by explaining unique features, and educating customers on proper usage.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Bagged or packaged purchases and wrapped gifts.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed credit card transactions quickly and securely.
- Trained new team members in cash register operation, stock procedures, and customer services.
Administrative Assistant
Method Homes
06.2021 - 07.2021
- I undertook a variety of administrative tasks in the office of a construction company
- Developed and maintained filing systems for confidential documents and records.
- Assisted with invoices for payment using accounting software applications.
Education
Bachelor of Arts - History
Queen's University
Kingston, ON01-2028
High School Diploma -
Northern Secondary School
06-2024
Skills
- Customer service
- Communication skills
- Empathy and patience
- Group leadership
- Positive engagement
- Flexibility and adaptability
- Problem-solving
- First aid and CPR
- Emotional intelligence
Affiliations
- Former competitive rock climber
- Avid sewer
- Recreational runner
- Fashion Show Designer & Model
- Snowboarder
Languages
French
Limited
Certification
- Standard First Aid with CPR-C and AED Skills
Date Qualified: 6/11/24
Expiration Date: 6/11/26
- Smart Serve
Date Qualified: 4/11/25
Timeline
Camp Counselor
Branksome Hall Day Camps
06.2023 - Current
Sales Associate
Cookery
12.2022 - 06.2023
Administrative Assistant
Method Homes
06.2021 - 07.2021
Bachelor of Arts - History
Queen's University
High School Diploma -
Northern Secondary School
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