Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eliana Vertiz

Paramount

Summary

I am an adaptable and dedicated worker that provides customer needs and satisfaction. Throughout my years of experience, I've gained the proper mindset and worker's etiquette that allows me to work efficiently in any work environment along with my fellow coworkers. I have gained the proper skills and knowledge to be able to handle or resolve customer disputes, and all while also accurately handling cash and card transactions. My enthusiasm and resilience are what have led me to learn, advance, and meet my required goals.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Kohl's
Lakewood
03.2024 - 01.2026
  • Processed customer transactions at point of sale, ensuring accuracy and speed.
  • Operated cash register accurately, handling cash and electronic payments.
  • Delivered friendly service to create positive shopping experiences.
  • Resolved customer complaints promptly, contributing to high satisfaction levels.
  • Informed customers of in-store promotions or pricing specials.
  • Promoted and enrolled customers to the Kohl's credit card program and rewards program to help meet store goals.

Server

Gathering's n Stuff
Downey
06.2022 - 02.2024
  • Coordinated with kitchen staff to ensure timely meal preparation and delivery.
  • Provided excellent customer service throughout the duration of an event.
  • Resolved customer complaints swiftly, enhancing overall satisfaction with food and service.
  • Set up dining areas for events and functions.
  • Collaborated with team members to ensure smooth event execution.
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Maintained cleanliness and organization of serving stations.

Education

High School Diploma -

Paramount Highschool
Paramount, CA
06.2024

Some College (No Degree) - Psychology

Long Beach State University
Long Beach

Skills

  • Point of sale systems
  • Transaction processing
  • Cash handling
  • Complaint resolution
  • Multitasking capacity
  • Adaptability
  • Organization

Timeline

Customer Service Cashier

Kohl's
03.2024 - 01.2026

Server

Gathering's n Stuff
06.2022 - 02.2024

High School Diploma -

Paramount Highschool

Some College (No Degree) - Psychology

Long Beach State University
Eliana Vertiz