Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Eliana Tellez

San Diego

Summary

Dynamic sales associate with a proven track record at Spirit Halloween Store, excelling in customer service and merchandising. Recognized for enhancing sales through effective product promotion and maintaining an inviting store environment. Strong teamwork and collaboration skills, coupled with an outgoing personality, drive exceptional customer experiences and foster lasting relationships.

Overview

1
1
year of professional experience

Work History

Sales Associate

Spirit Halloween Store
National City
06.2024 - 09.2024
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Developed promotional strategies to increase sales volume.
  • Organized stockroom shelves according to size, color or style.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Processed credit card transactions quickly and securely.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.

Sales Associate

Spirit Halloween Store
National City
08.2023 - 10.2023
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts, and counting back change.
  • Maintained cleanliness of the store environment, including floors, windows, and displays.
  • Organized stockroom shelves according to size, color, or style.
  • Provided accurate information about products, prices, and services.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Professionally handled customer complaints.
  • Processed credit card transactions quickly and securely.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
  • Greeted customers to determine wants or needs.

Ambassador

Sea World San Diego
San Diego
06.2023 - 08.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
  • Operated cash registers accurately and efficiently to process customer payments.
  • Offered helpful suggestions to customers when selecting items based on their individual needs.
  • Maintained a clean, organized booth area including restocking supplies as needed.
  • Provided directions and instructions to drivers regarding available parking spaces.
  • Issued tickets to customers entering the lot or garage.
  • Responded to questions about thelocal area and company services.
  • Verified customer payment information and collected fees for parking services.

Education

High School Diploma -

Mission Bay High School
San Diego, CA
06-2024

Some College (No Degree) - Mechanical Engineering

University of The Pacific
Stockton, CA

Some College (No Degree) - Mechanical Engineering

San Diego Mesa College
San Diego, CA

Skills

  • Customer service
  • Listening skills
  • Merchandising
  • Teamwork and collaboration
  • Outgoing personality
  • Friendly and outgoing

Languages

Spanish
Native/ Bilingual

Affiliations

  • I used to do community service for my middle school and Im in a community service fraternity.

Timeline

Sales Associate

Spirit Halloween Store
06.2024 - 09.2024

Sales Associate

Spirit Halloween Store
08.2023 - 10.2023

Ambassador

Sea World San Diego
06.2023 - 08.2023

High School Diploma -

Mission Bay High School

Some College (No Degree) - Mechanical Engineering

University of The Pacific

Some College (No Degree) - Mechanical Engineering

San Diego Mesa College

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Eliana Tellez