Eliana Medeiros
Alliston,Ontario
Summary
I am a reliable, dedicated worker no matter what the job entails. I have been successful with jobs that require physical labour, exceptional customer service, and have been able to meet time goals set for me in every place that I've worked. I'm hoping for an opportunity to be a part of a great staff and workplace no matter what role I am offered!
Overview
7
7
years of professional experience
Work History
Team Member
Booster Juice
01.2023 - Current
- Understood and provided thought out smoothie recommendations to patrons, and helped customers to manage ingredients going into their smoothies through expert understanding of the menu.
- Was trusted by management to open the store at 8am on varying Mondays through Fridays from January until September, and have been trusted to close and lock up the establishment since then.
Server
Swiss Chalet
09.2022 - Current
- Served food and drinks promptly while maintaining high standards for quality of food.
- Understood and memorized food and drink menus in order to recommend entrees and appetizers effectively to customers being served.
- Built positive relationships with returning customers in order to ensure their continued enjoyment of the restaurant and specific food preferences were being met.
- Communicated confidently and effectively with kitchen staff to ensure customer needs were being met.
- Developed knowledge of some drinks and cocktails commonly served, and prepared wine and alcohol to standard for the restaurant.
Sales Associate
Old Navy
07.2022 - 01.2023
- Expertly listened to customer's specific needs to provide equally specific help in finding clothing that was right for them.
- Assisted and greeted all entering shoppers while maintaining standards of organization and cleanliness during peak hours of business.
- Was repeatedly scheduled to 5am shipment shifts due to my hard work in that area specifically, and routinely met all unpacking and organizing goals during these shifts.
- Was acknowledged specifically by management for my effort and success in this area of work.
- Learned through Old Navy's training how to respond during emergency situations that may occur in customer service, including active threat training.
Crew Member
McDonalds
09.2018 - 09.2021
- Worked front counter and drive-thru areas efficiently while maintaining high standards for food quality.
- Adapted to constructive feedback and criticism quickly and effectively.
- Developed resilience and self-certainty that is necessary for working in fast-paced environments.
- Communicated and bonded with other crew members to work quickly and safely.
- Used understanding and empathy to listen and respond to customer complaints and grievances while working to resolve any issues.
- Was promoted to Crew Trainer because of dedication to the brand and knowledge of skills that was admired by management.
Math Tutor
Various Clients
09.2016 - 06.2020
- Successfully tutored grade 7-8 level math for two years during my high school experience.
- Met with clients weekly and covered things like fractions and algebra.
- Communicated effectively with children, and was able to help students to understand difficult concepts. Having these skills helped me preform well as a Crew Trainer at McDonald's.
Education
Associate of Arts - Art Fundamentals
Sheridan
Toronto, ON06.2021
High School Diploma -
Banting Memorial High School
Alliston, ON06.2020
Skills
- First aid certified with The Red Cross
- Obtained Ontario Smart Serve
- Obtained Ontario Food Safety Certificate
- Proficient with POS systems
- Skilled in remedying customer complaints
- Order fulfillment and food quality assurance
- Physically capable of strenuous and tiring work
- Communicates well in a team environment
Timeline
Team Member
Booster Juice
01.2023 - Current
Server
Swiss Chalet
09.2022 - Current
Sales Associate
Old Navy
07.2022 - 01.2023
Crew Member
McDonalds
09.2018 - 09.2021
Math Tutor
Various Clients
09.2016 - 06.2020
Associate of Arts - Art Fundamentals
Sheridan
High School Diploma -
Banting Memorial High School