Elian Pitones
Monrovia
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Plumbing Wholesale Outlet
Glendora
10.2023 - Current
- Developed trusting relationships with customers by making personal connections.
- Organized stockroom shelves according to size, color or style.
- Adhered to company initiatives and achieved established goals.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Assisted warehouse personnel in packing orders when necessary.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Handled merchandise in accordance with product handling standards.
Plumbing Apprentice
Harpo’s Rooter
Monrovia
04.2024 - 10.2024
- Tested water pressure levels throughout pipelines using gauges.
- Shadowed craft experts and supervisors to learn wide range of simple and complex techniques.
- Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
- Traced source of leaks in residential and commercial buildings.
- Knowledge of all parts and tools utilized at job sites.
- Maintained cleanliness at work sites throughout the day.
- Moved and held materials for senior professionals to complete work.
- Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
- Organized tools and supplies needed for each job site.
Sales Associate
Plumbing Wholesale Outlet
Pasadena
10.2023 - 04.2024
- Developed trusting relationships with customers by making personal connections.
- Organized stockroom shelves according to size, color or style.
- Adhered to company initiatives and achieved established goals.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Utilized GPS and maps for efficient route planning.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Loaded and unloaded vehicles at distribution center and delivery address.
Sales Associate
TJX Companies
Monrovia
02.2021 - 09.2023
- Developed trusting relationships with customers by making personal connections.
- Organized stockroom shelves according to size, color or style.
- Adhered to company initiatives and achieved established goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled returns and exchanges according to company policies.
- Worked with fellow sales team members to achieve group targets.
- Collaborated with team members to ensure efficient workflow within the department.
- Managed inventory by receiving and processing shipments efficiently.
- Kept stockroom clean and neat for maximum productivity.
- Assisted in unloading and stocking merchandise from delivery trucks.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Education
High School Diploma -
Monrovia High School
Monrovia, CA06-2021
Skills
- Inventory management
- Sales techniques
- Visual merchandising
- Stock organization
- Customer service
- Safety compliance
- Time management
- Relationship building
- Organization and categorization
- Exceptional time management skills
- Route planning
- Delivery documentation
- Traffic regulations
- Attention to detail
- Load securing
- Customer-oriented
- Reliability
- Safe driving
- CA Driver's license
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Plumbing Apprentice
Harpo’s Rooter
04.2024 - 10.2024
Sales Associate
Plumbing Wholesale Outlet
10.2023 - Current
Sales Associate
Plumbing Wholesale Outlet
10.2023 - 04.2024
Sales Associate
TJX Companies
02.2021 - 09.2023
High School Diploma -
Monrovia High School