Elian Inocence
Sacramento
Summary
Dynamic hospitality professional with proven track record in high-volume environments, excelling in customer service, food safety, and cash handling. Consistently ensures efficient operations and peak-hour productivity through effective teamwork and communication.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chic-Fil-A
Sacramento
2025.12 - Current
- Delivered exceptional customer service during high-volume shifts in fast-paced environment.
- Engaged with customers to ensure satisfaction and foster welcoming atmosphere.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Ensured cleanliness of dining area and service stations to enhance customer experience.
Barista
Dutch Bros
Rancho Cordova
2024.08 - 2025.03
- Delivered efficient, friendly service during daily morning rush, enhancing customer experience.
- Trained new baristas on food handling safety standards, ensuring compliance with policies.
- Monitored inventory levels and restocked supplies, preventing shortages during peak hours.
- Maintained equipment in optimal condition according to manufacturer instructions.
Mechanic
Pdq Transmissions
Sacramento
2023.08 - 2024.09
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Organized tools and supplies for efficient access during maintenance tasks.
- Coordinated daily operational tasks and managed workflow for team efficiency.
- Set up welding equipment for various projects, ensuring readiness for operations.
Education
High School Diploma -
Calvine High School
Elk Grove, CA05.2024
Skills
- Customer service
- Payment processing
- Cleaning
- Multitasking capacity
- Attention to detail
- Team collaboration
- Conflict resolution
- Technical troubleshooting
- Equipment maintenance
- Bilingual proficiency
Languages
Spanish
Professional
Timeline
Front of House Employee
Chic-Fil-A
2025.12 - Current
Barista
Dutch Bros
2024.08 - 2025.03
Mechanic
Pdq Transmissions
2023.08 - 2024.09
High School Diploma -
Calvine High School