Elia Barriga
OLIVEHURST
Summary
Developed strong communication and problem-solving skills in fast-paced healthcare environment. Gained expertise in managing patient interactions and handling sensitive medical information. Seeking to transition into new field where these transferable skills can drive efficiency and enhance customer experience. Excelled in enhancing customer relations and experience, significantly boosting satisfaction. Skilled in marketing promotions and adept in bilingual communication. Successfully trained teams, works just as well in a group setting, driving business development and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Adventist Health And Rideout
Marysville, CA
04.2025 - Current
- Managed patient registration processes, ensuring accurate demographic and insurance information entry.
- Assisted patients in navigating healthcare services, delivering exceptional customer service and support.
- Verified insurance eligibility and benefits, facilitating seamless billing processes for patients and providers.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Manager
Olivehurst Food Center
Olivehurst, CA
09.2022 - Current
- Led team training sessions to improve employee performance and operational efficiency.
- Streamlined inventory management processes to enhance stock accuracy and reduce waste.
- Coordinated staff schedules to optimize labor resources during peak hours and special events.
- Collaborated with vendors to negotiate favorable terms, enhancing supply chain efficiency.
EVS
Adventist Health And Rideout
Marysville, CA
11.2024 - 04.2025
- Works with a team to clean and disinfect hospital patient rooms, staff breakrooms, public/staff restrooms.
- Conducted routine inspections to ensure compliance with health regulations and policies.
- Worked effectively in fast-paced environments.
- Maintained cleanliness and sanitation standards in all patient care areas.
Education
Highschool Diploma -
Lindhurst Highschool
05.2021
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Phone and email etiquette
- Medical terminology
- Spanish fluency
- Data entry
Certification
- BLS certified
Language
English (Fluent)
Spanish (Fluent)
Timeline
Patient Access Representative
Adventist Health And Rideout
04.2025 - Current
EVS
Adventist Health And Rideout
11.2024 - 04.2025
Manager
Olivehurst Food Center
09.2022 - Current
Highschool Diploma -
Lindhurst Highschool