Eli King-Scobie
Chilliwack,BC
Summary
Enthusiastic and customer-oriented professional with hands-on experience in fast0fpaced fast food and hospitality settings. Proven success in delivering exceptional service as a waiter, ensuring customer satisfaction through attentive and personable interactions. An extroverted peoples person with a knack for fostering positive experiences. Eager to leverage my hospitality background and passion for customer service to learn, grow, and contribute to a dynamic team environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Car Wash Attendant
Valley Toyota
08.2023 - Current
- Achieved customer satisfaction by providing high-quality professional service.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Maintained and repaired car wash equipment to meet operational demand.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
Waiter
Rivers Resturant
06.2022 - 06.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Till Operator
Triple O's Restaurant
06.2021 - 06.2022
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
Sardis Secondary School
Chilliwack, BC06.2023
Skills
- Cash Register Operation
- Work Planning
- Inventory Monitoring
- Relationship Building
- Cost Control
- Schedule Management
- Emergency Response
- Employee Development
- Project Planning
- Budget Management
- Payment Processing
- Inventory Stocking
Languages
English
Native or Bilingual
Certification
- BC Food Safe
Timeline
Car Wash Attendant
Valley Toyota
08.2023 - Current
Waiter
Rivers Resturant
06.2022 - 06.2023
Till Operator
Triple O's Restaurant
06.2021 - 06.2022
High School Diploma -
Sardis Secondary School
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