Summary
Overview
Work History
Education
Skills
Timeline
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Eli Courtoreille

Edmonton,AB

Summary

Reliable and safety-focused professional with over five years of experience in transportation, team supervision, and customer service across retail, logistics, and rail industries. Proven ability to lead teams, coordinate operations, and meet performance targets in fast-paced environments. Strong knowledge of workplace safety, equipment handling, and KPI-driven performance.

Overview

12
12
years of professional experience

Work History

Driver/Laborer

310 Dump
Edmonton, Alberta
02.2024 - Current
  • Operated roll-off trucks for safe and efficient waste transportation.
  • Performed preventive maintenance on vehicles including checking oil levels, tire pressure, brakes and lights.
  • Coordinated team schedules and delegated tasks to optimize workflow efficiency.
  • Loaded and unloaded residential and commercial junk materials, including furniture, appliances, yard debris, and construction waste.
  • Operated and maintained vacuum equipment and other tools in accordance with company and environmental safety standards.

Assistant Manager

Super Smash Co
Vancouver, British Columbia
01.2021 - 01.2024
  • Supervised daily operations, including food prep, staff scheduling, and shift management to ensure smooth, efficient service.
  • Supported the General Manager in achieving sales goals, labor targets, and cost control measures.
  • Led and coached a team of 5–10 front- and back-of-house employees, promoting high performance and strong customer service.
  • Resolved customer concerns promptly and professionally to maintain satisfaction and repeat business
  • Conducted regular line checks to ensure product quality, portion control, and speed of service during peak hours.

Labourer/Locomotive Conductor

Canadian National Railway Company
Jasper, Alberta
03.2016 - 11.2020
  • Coordinated the movement of freight trains by communicating with engineers, yard crews, and dispatchers to ensure safe and efficient rail operations.
  • Performed manual labor duties, including coupling/uncoupling railcars, setting handbrakes, and operating switches.
  • Communicated clearly with train engineers and yard personnel via radio and hand signals to coordinate train movements, speed, and switching operations.
  • Performed minor repairs on equipment as needed while en-route.
  • Traveled extensively across Canada to perform conductor duties in both remote and urban locations, adapting quickly to different rail networks, weather conditions, and operational environments.

Team Lead

Footlocker
Calgary, Alberta
07.2013 - 12.2015
  • Supervised and motivated a team of sales associates to meet and exceed daily sales targets and customer service goals.
  • Delivered outstanding customer experiences by resolving issues, answering product inquiries, and ensuring a welcoming retail environment.
  • Supported inventory management through stock checks, receiving shipments, and completing cycle counts to prevent loss.
  • Drove team performance by tracking and analyzing key KPIs including sales targets, units per transaction (UPT), conversion rates, and average transaction value (ATV).

Education

Criminal Justice Diploma - Criminology

Mount Royal University
Calgary, AB
09-2015

High School Diploma -

Louis St Laurent
Edmonton, AB
06-2012

Skills

  • Time management & multitasking
  • Customer service
  • Vehicle operation
  • Team leadership
  • Heavy equipment operation
  • Excellent communication
  • Clean driving record

Timeline

Driver/Laborer

310 Dump
02.2024 - Current

Assistant Manager

Super Smash Co
01.2021 - 01.2024

Labourer/Locomotive Conductor

Canadian National Railway Company
03.2016 - 11.2020

Team Lead

Footlocker
07.2013 - 12.2015

Criminal Justice Diploma - Criminology

Mount Royal University

High School Diploma -

Louis St Laurent

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Eli Courtoreille