Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eli Courtoreille

Edmonton,AB

Summary

Reliable and efficient manager experienced in high-volume, fast-paced environments. Proven track record of leading teams to meet objectives while prioritizing safety and productivity. Excellent communicator with 8+ years of management performance.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Super Smash Burgers
Vancouver, British Columbia
02.2024 - 08.2024
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Monitored sanitation practices to ensure that all employees adhere to health department regulations.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Conducted weekly food inventory checks in refrigeration units.

Route Service Sales Representative

Cintas
Vancouver, British Columbia
01.2022 - 08.2024
  • Generated revenue while consistently achieving sales targets
  • Conducted on-site visits to assess customer needs, build relationships, and identify opportunities for additional sales.
  • Created detailed reports of route activity, including daily calls, sales statistics, and collections.
  • Managed inventory levels of products on assigned routes to ensure adequate stock is available for customers' needs.
  • Implemented customer-focused strategies to drive sales growth.
  • Demonstrated excellent communication skills with customers in person and over the phone.

Assistant Manager

FootLocker
Vancouver , British Columbia
03.2019 - 01.2022
  • Handled customer complaints effectively to resolve issues in a timely manner.
  • Recruited, trained, and supervised team members while effectively managing work schedules and monitoring attendance.
  • Delegated work, establishing priorities and goals for staff.
  • Performed daily opening and closing duties such as counting cash drawer contents, reconciling discrepancies, restocking shelves.
  • Processed returns and exchanges in accordance with company policy while delivering exceptional customer service.
  • Provided individualized recommendations for meeting customer needs.

Kitchen Manager

BEERCADE
Edmonton, Alberta
11.2015 - 02.2019
  • Ensured accuracy of food and labor costs, waste management, and related expenses through diligent record keeping.
  • Collaborated with chefs to create innovative recipes that utilized fresh ingredients from local suppliers.
  • Ensured high quality standards were met throughout food production by supervising processes at each stage of preparation.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Monitored food handling procedures to ensure a safe environment.
  • Established and upheld rigorous standards for cleanliness that adhered with safety regulations.

Lead Line Cook

Earls
Jasper, Alberta
01.2015 - 10.2015
  • Planned, prepared and cooked meals according to restaurant specifications.
  • Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
  • Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
  • Assessed employee performance regularly providing feedback when necessary.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.

Shift Supervisor

Carls Junior
Spruce Grove, Alberta
11.2013 - 01.2015
  • Oversaw employee performance, ensuring high levels of productivity and excellent customer service.
  • Adhered to company policies and procedures for maintaining a safe work environment.
  • Effectively distributed responsibilities among a team of employees, resulting in an optimized work environment.
  • Created staff work schedules adhering to labor laws and budget constraints.
  • Resolved customer complaints in a timely manner.
  • Conducted weekly inventory of supplies, equipment, and food items.

Education

High School Diploma -

Louis St Laurent
Edmonton, AB
07-2013

Skills

  • Staff Development
  • Business Development
  • Sales and marketing
  • Employee training and development
  • Conflict Resolution
  • Inventory Management

Timeline

Assistant Manager

Super Smash Burgers
02.2024 - 08.2024

Route Service Sales Representative

Cintas
01.2022 - 08.2024

Assistant Manager

FootLocker
03.2019 - 01.2022

Kitchen Manager

BEERCADE
11.2015 - 02.2019

Lead Line Cook

Earls
01.2015 - 10.2015

Shift Supervisor

Carls Junior
11.2013 - 01.2015

High School Diploma -

Louis St Laurent

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