Eli Courtoreille
Edmonton,AB
Summary
Reliable and efficient manager experienced in high-volume, fast-paced environments. Proven track record of leading teams to meet objectives while prioritizing safety and productivity. Excellent communicator with 8+ years of management performance.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Super Smash Burgers
Vancouver, British Columbia
02.2024 - 08.2024
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Conducted weekly food inventory checks in refrigeration units.
Route Service Sales Representative
Cintas
Vancouver, British Columbia
01.2022 - 08.2024
- Generated revenue while consistently achieving sales targets
- Conducted on-site visits to assess customer needs, build relationships, and identify opportunities for additional sales.
- Created detailed reports of route activity, including daily calls, sales statistics, and collections.
- Managed inventory levels of products on assigned routes to ensure adequate stock is available for customers' needs.
- Implemented customer-focused strategies to drive sales growth.
- Demonstrated excellent communication skills with customers in person and over the phone.
Assistant Manager
FootLocker
Vancouver , British Columbia
03.2019 - 01.2022
- Handled customer complaints effectively to resolve issues in a timely manner.
- Recruited, trained, and supervised team members while effectively managing work schedules and monitoring attendance.
- Delegated work, establishing priorities and goals for staff.
- Performed daily opening and closing duties such as counting cash drawer contents, reconciling discrepancies, restocking shelves.
- Processed returns and exchanges in accordance with company policy while delivering exceptional customer service.
- Provided individualized recommendations for meeting customer needs.
Kitchen Manager
BEERCADE
Edmonton, Alberta
11.2015 - 02.2019
- Ensured accuracy of food and labor costs, waste management, and related expenses through diligent record keeping.
- Collaborated with chefs to create innovative recipes that utilized fresh ingredients from local suppliers.
- Ensured high quality standards were met throughout food production by supervising processes at each stage of preparation.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Monitored food handling procedures to ensure a safe environment.
- Established and upheld rigorous standards for cleanliness that adhered with safety regulations.
Lead Line Cook
Earls
Jasper, Alberta
01.2015 - 10.2015
- Planned, prepared and cooked meals according to restaurant specifications.
- Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
- Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
- Assessed employee performance regularly providing feedback when necessary.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Shift Supervisor
Carls Junior
Spruce Grove, Alberta
11.2013 - 01.2015
- Oversaw employee performance, ensuring high levels of productivity and excellent customer service.
- Adhered to company policies and procedures for maintaining a safe work environment.
- Effectively distributed responsibilities among a team of employees, resulting in an optimized work environment.
- Created staff work schedules adhering to labor laws and budget constraints.
- Resolved customer complaints in a timely manner.
- Conducted weekly inventory of supplies, equipment, and food items.
Education
High School Diploma -
Louis St Laurent
Edmonton, AB07-2013
Skills
- Staff Development
- Business Development
- Sales and marketing
- Employee training and development
- Conflict Resolution
- Inventory Management
Timeline
Assistant Manager
Super Smash Burgers
02.2024 - 08.2024
Route Service Sales Representative
Cintas
01.2022 - 08.2024
Assistant Manager
FootLocker
03.2019 - 01.2022
Kitchen Manager
BEERCADE
11.2015 - 02.2019
Lead Line Cook
Earls
01.2015 - 10.2015
Shift Supervisor
Carls Junior
11.2013 - 01.2015
High School Diploma -
Louis St Laurent
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