Summary
Overview
Work History
Education
Skills
Timeline
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ELHAN MOHAMED

Toronto,ON

Summary

Enthusiastic and customer-focused individual with a strong commitment to delivering exceptional hospitality and creating positive dining experiences. Skilled at multitasking in fast-paced environments, with excellent communication and interpersonal abilities. Recognized for providing outstanding service while maintaining a friendly, efficient, and organized work approach.

Overview

6
6
years of professional experience

Work History

Renewals Account Manager

OneTrust
Toronto, Ontario
02.2022 - Current
  • Enterprise Renewals Account Manager Dedicated Renewal Manager with a proven track record of effectively managing client renewals, maintaining strong relationships, and driving revenue growth. Adept at analyzing data to identify opportunities, developing strategic renewal plans, and collaborating with cross-functional teams to ensure customer satisfaction. Strong communication and negotiation skills with a focus on achieving renewal targets and fostering long-term client partnerships.

Catering Server

Yorkshire
Toronto, Ontario
01.2021 - 02.2022
  • Served for large events with the catering company
  • Informed guests of daily specials and new menu items available for catering services.
  • Serving food and beverages to guest
  • Clearing and Cleaning tables
  • Setting up tables and drink stations for guests.

Customer Service Representative

Best Buy
Toronto, Ontario
10.2017 - 03.2020
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

Bachelor of Science -

Ryerson University
Toronto, ON

Skills

  • Guest Engagement
  • Order Management
  • Point of Sale (POS) System Operations
  • Exceptional Customer Service
  • Cash Handling
  • Performance Improvement
  • Menu Knowledge
  • Menu Memorization

Timeline

Renewals Account Manager

OneTrust
02.2022 - Current

Catering Server

Yorkshire
01.2021 - 02.2022

Customer Service Representative

Best Buy
10.2017 - 03.2020

Bachelor of Science -

Ryerson University

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ELHAN MOHAMED