Elhamuddin Merajuddin
Markham,ON
Summary
Proven team player with a track record of enhancing customer satisfaction at Dar Elakedaa, adept in cash handling and showcasing empathy towards clients. Leveraged communication skills to resolve complaints and boost retention, significantly contributing to a clean and engaging shopping environment. Prioritizes time management and problem-solving to exceed employer expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Book Store Clerk
Dar Elakedaa
Cairo, Cairo
12.2022 - 07.2024
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Helped customers by answering questions and locating merchandise.
- Organized shelves and displays to ensure merchandise was attractively presented.
- Listened to customer interests and needs and matched with suitable books and related products.
Cashier
Crepe Zone
Cairo, Cairo
02.2021 - 11.2022
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Collected payments and provided accurate change.
- Answered phone calls to assist customers with questions and orders.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers promptly and responded to questions.
Education
Master of Arts - General Jurisprudence
Al-Azhar University
Cairo,Egypt07-2022
Bachelor of Arts - Law And Shari'ah
Al-Azhar University
Cairo,Egypt08-2020
High School Diploma -
Institute Al-Azhar
Kabul, Afghanistan12-2013
Skills
- Cash handling proficiency
- Patience and empathy
- Time management
- Team player
- Problem solving
- Communication
- Customer Service
Certification
- First Aid & CPR/AED level C
- Security Guard Licence
- Time Management Skills
- Communication Skills
- Academic Research Skills
- Basic concept of information and technology
Languages
Persian
Native/ Bilingual
Arabic
Full Professional
English
Professional
pashto
Professional
Timeline
Book Store Clerk
Dar Elakedaa
12.2022 - 07.2024
Cashier
Crepe Zone
02.2021 - 11.2022
Master of Arts - General Jurisprudence
Al-Azhar University
Bachelor of Arts - Law And Shari'ah
Al-Azhar University
High School Diploma -
Institute Al-Azhar
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