Summary
Overview
Work History
Education
Skills
Timeline
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Elham Shahsavan

Maple,ON

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards.

Overview

15
15
years of professional experience

Work History

Sales Associate

Gap
Richmond Hill, ON
06.2023 - 06.2024
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Sales Supervisor

Hacoupian
Iran, Tehran
03.2013 - 03.2019
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Connected with customers to provide assistance and collect feedback to optimize operations.

Sales Associate

LC Man
Iran, ON
02.2009 - 03.2013
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted customers with product selection, sizing and styling.

Education

Associate of Arts -

Soureh
Iran,Tehran
04-2007

Skills

  • Product Sales
  • Inventory Control
  • Payment Processing
  • Cash Register Operation
  • Customer Service
  • Merchandise Display
  • Stocking and Receiving
  • Problem-Solving
  • Excellent Communication Skills
  • Teamwork and Collaboration
  • Verbal/Written Communication

Timeline

Sales Associate

Gap
06.2023 - 06.2024

Sales Supervisor

Hacoupian
03.2013 - 03.2019

Sales Associate

LC Man
02.2009 - 03.2013

Associate of Arts -

Soureh
Elham Shahsavan