Elham Saeidi
Richmond Hill,ON
Summary
Resourceful IT Network Engineer with 10 years of on-site network management and support services experience. Develops and implements initiatives to foster corporate objectives. Proven history of providing supplemental and total management support for IT systems. Successful establishing and maintaining networks and servers with strong aptitude for identifying solutions to solve client challenges.
Overview
10
10
years of professional experience
Work History
Machine Operator
Global Plas
Vaughan, ON
10.2023 - Current
- Replaced worn or damaged parts within machines using hand tools when necessary.
- Communicated effectively with team members regarding production goals and objectives.
- Reported any potential hazards or areas of improvement to supervisors immediately.
- Tested completed products for proper functioning before shipping them out.
- Resolved assembly problems by altering dimensions to meet specifications.
IT Specialist
International Telecommunication of Iranof Iran
Karaj, Alborz
02.2019 - 10.2022
- Installed, configured, and maintained hardware such as servers, computers, and printers.
- Performed regular backups of critical systems using backup software tools.
- Troubleshot network connectivity problems between remote sites and headquarters.
- Performed data backups and disaster recovery operations.
- Monitored network performance to determine adjustments needed.
- Installed security software to protect networks.
- Increased system security and performance with proactive changes.
NOC Engineer
International Telecommunication of Iranof Iran
Karsj, Alborz
11.2013 - 02.2019
- Analyzed and resolved technical issues related to network operations.
- Provided technical guidance for system development and troubleshooting.
- Maintained up-to-date asset management records, recording new procurements, hardware assignments and asset recoveries.
- Monitored incident alert systems during both normal hours and after-hours periods, alerting appropriate departments and personnel of malfunctions or incidents.
- Mastered and used multiple network monitoring tools and element management systems and detected and resolved service-impacting events with exceptional speed and accuracy.
- Diagnosed complex problems across multiple technologies such as routing protocols, DNS and DHCP services.
- Provided technical support for LAN and WAN networks including routers, switches, firewalls, wireless access points.
Education
Bachelor of Science - Electronic Engineering Technology
Kashan University
09-2012
Skills
- Quality Control
- Equipment Inspection
- Computer Skills
- Assembly and Production
Languages
English
Professional
Persian
Professional
Timeline
Machine Operator
Global Plas
10.2023 - Current
IT Specialist
International Telecommunication of Iranof Iran
02.2019 - 10.2022
NOC Engineer
International Telecommunication of Iranof Iran
11.2013 - 02.2019
Bachelor of Science - Electronic Engineering Technology
Kashan University
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