Summary
Overview
Work History
Education
Skills
Timeline
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Elham Dehbozorgi

Vancouver

Summary

Associate Degree in Computer Science from Columbia College professional work experience of Customer Service Strong interpersonal skills: team collaboration, problem solving, and time managementProficient in Microsoft Office (Word, Excel, PowerPoint)

Overview

2
2
years of professional experience

Work History

Sales Lead

Cole Haan
11.2024 - Current
  • Consistently achieved and exceeded personal and store sales goals by executing effective revenue-building strategies.
  • Supported team members in reaching individual targets and improving overall store performance.
  • Built and maintained strong client relationships by anticipating needs and providing personalized service.
  • Assisted Store and Assistant Managers with daily operations, including expense control, loss prevention audits, and weekly performance reports.
  • Managed inventory by tracking stock levels, processing shipments, organizing the stockroom, and ensuring accurate product placement on the floor.
  • Held store keys and regularly led opening and closing procedures to ensure smooth operations.

Sales Associate

Mavi Jeans
08.2024 - 11.2024
  • Maintained deep product knowledge to effectively assist customers with fit, style, and denim care.
  • Delivered exceptional customer service by building rapport and identifying individual needs to provide tailored product recommendations.
  • Demonstrated a strong work ethic and goal-oriented mindset in a fast-paced retail setting.

Sales Associate

Ted Baker
12.2023 - 07.2024
  • Handled cash, processed payments, returns, and exchanges accurately and efficiently.
  • Received and unpacked new merchandise shipments; ensured timely replenishment and restocking of the sales floor.
  • Tagged and labeled items with correct pricing and promotional information.
  • Supported back-of-house operations including inventory counts and stockroom organization.

Education

Associate Degree - Computer Science

Columbia College
04.2025

Skills

  • Customer Service Skills
  • Leadership skills
  • Strong Selling Skills
  • Performance Monitoring
  • Problem Solving
  • Teamwork
  • Organizational and Time Management Skills
  • Coaching
  • Trustworthiness
  • Reliability
  • Punctuality
  • Inventory Control
  • Delegation
  • Quick learner

Timeline

Sales Lead

Cole Haan
11.2024 - Current

Sales Associate

Mavi Jeans
08.2024 - 11.2024

Sales Associate

Ted Baker
12.2023 - 07.2024

Associate Degree - Computer Science

Columbia College

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Elham Dehbozorgi