Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Elham Aly

Vancouver,BC

Summary

Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.

Overview

12
12
years of professional experience

Work History

Head Lifeguard

ENGHELAB
03.2016 - 01.2019
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
  • Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
  • Facilitated collaboration among staff members through regular meetings and open channels of communication.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.

Lifeguard

ENGHELAB TEHRAN
11.2006 - 02.2017
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Monitored safety of guests in and around swimming pool.
  • Responded to emergency situations in a timely, efficient manner.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.

Education

GED -

South Hill Education
Vancouver, BC
02-2024

Skills

  • Customer Service
  • Team Management
  • Staff Supervision
  • Emergency Response
  • Lifeguard training
  • Physical Fitness
  • Pool operations
  • Patience and Empathy
  • Water rescue techniques
  • Incident Reporting

Languages

Persian
Native or Bilingual
English
Limited Working

Interests

  • Gym Workouts
  • Cooking
  • Gardening
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Volunteering
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I enjoy helping others and giving back to the community

Timeline

Head Lifeguard

ENGHELAB
03.2016 - 01.2019

Lifeguard

ENGHELAB TEHRAN
11.2006 - 02.2017

GED -

South Hill Education
Elham Aly