
Goal-oriented KYC Operations Manager with over 8 years of experience in the banking industry, along with a profound understanding of KYC AML procedures and regulations, and highly experienced in leading large and diverse teams. Self-motivated professional, eager to work in a challenging environment where I continuously learn and grow, while contributing to the team’s success through my skills and expertise.
Responsible for the end-to-end KYC process for onboarding, periodic review, and past due records on the company's corporate client portfolio across South Cluster LATAM countries: Argentina, Chile, Uruguay, and Paraguay, with their corresponding local and foreign jurisdictions' active accounts.
Prepared weekly and monthly key metric reports for senior KYC Management, Corporate Banking, and AML Compliance teams.
Improved efficiency of processes and team performance metrics, accelerating KYC completion ahead of regulatory due dates, and ensuring QA standards.
Maintain in-depth knowledge of local, U.S., U.K., and global KYC requirements and standards.
Continuously collaborated with compliance and technical teams to optimize KYC processes and system functions, adapting to the internal needs and regulatory updates.
Remotely and on-site leading of KYC operations teams across LATAM countries by providing day-to-day oversight and mentoring.
Lead weekly team meetings, as well as one-on-ones, to discuss progress, align productivity goals, and strategic objectives. Providing training sessions, organizational support, and identifying areas for improvement.
Conducted thorough customer due diligence and enhanced due diligence for corporate clients in Client Onboarding and KYC Periodic Review processes for low, medium, and high-risk entities by collecting, verifying, and analyzing client documentation obtained from internal and approved external sources, and by carrying out client outreach as needed.
Performed a first-level review of adverse media screening and sanctions name screening, while identifying and determining potential issues for escalation.
Collaborated with internal stakeholders, corporate banking business, and compliance teams to ensure the timely completion of KYC records in accordance with local AML regulations and internal policies and procedures.
Conducted up-to-date training sessions for team members and new staff on KYC procedures and best practices, internal policies, and local regulations.