Elexia Cook

• Networking to obtain potential event sponsors.
• Designs and maintain spreadsheets documenting vendors, facility and attendee information.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Developed and implemented project plans and budgets to ensure successful execution
• Worked effectively in fast-paced environments
• Generated event attendance over 1000+

-So Oakland , Lake Fest , Black Joy Parade.

• Improved customer satisfaction by addressing and resolving complex pharmacy-related inquiries.
• Enhanced patient outcomes through thorough medication review and adherence counseling.
• Maintained high levels of efficiency with accurate data entry for prescription refills and new prescriptions.
• Assisted pharmacists in verifying medication orders, ensuring patient safety and proper drug utilization.
• Reduced call wait times by efficiently triaging incoming calls, streamlining communication between pharmacy staff and patients.
• Supported quality assurance initiatives by adhering to company policies and procedures throughout all interactions.
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• Onboarded new hires and contracted submissions prior to term/semester start date, using Excel and Profhire.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Organized/edited training manuals, multimedia visual aids, and other educational materials.
• Created/delegated semester schedules for optimal coverage.
• Transcribed meeting minutes.
• Collaborated with Program Directors to establish and maintain program goals and student experiences.
• Organized accreditation site visit(annual reports and self-study) - provided support as needed with gathering program documents and data from faculty.
• Managed administrative logistics of events planning, event booking ( transportation, hotel booking)

• Oversaw office inventory activities by ordering shipment receiving and restocking.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Monitored reports for California State Board, City of Oakland, and certifications for individual expertise.
• Responsible for hiring new staff, and on-boarding new practitioners, training, mentoring, and new hire documentation.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Data entry, processing, and filing via Quick Books, ADP (Payroll), Mind-Body (advance scheduling software that allows management for 100 + practitioners), Excel, Word, and PowerPoint
• Assisted with bank deposits

• Interview conductor and transcriber.
• Conducted parent and student outreach for potential interviews.
• Collaborated with SF State President to configure Parental attitudes towards university.
• Typography-transcribed recorded audio, which consisted of parents and students.
• Performed basic administrative duties such as filing, faxing and Internet research, etc.
• Contributing ethnographical and anthropological research, based on student and
  parental culture.

• Participated in recruitment and selection process for new hires.
• Created job descriptions on boards for vacant jobs.
• Performed accounting/administrative functions for a property management company which included: Setting up systems for company books (QuickBooks, and/or other systems as required).
• Updated office calendar with new meetings, events, and appointments to avoid overbooking.
• Managed and monitored financial data and project funding/budget process on monthly basis.
• Generated financial statements such as monthly, quarterly, and annual reports.
• Data entry, bank reconciliation, invoicing (receipts), AP/AR, and bookkeeping.
• Retrieved and filed documents, introducing a more efficient filing system adopted by the company.

• Maintained an efficient office environment by skillfully routing incoming and outgoing mail.
• Prepared and sent interview confirmation letters to candidates to confirm interview arrangements.
• Assisted company in preparing proposals for new business opportunities, including editing and collating.
• Updated office calendar with new meetings, events and appointments to avoid overbooking
• Documented payments and expense reports to keep financial records current.
• Assisted with job postings/descriptions for boards.