Eleonora Baran
Laval
Summary
Dynamic customer service and production worker with a proven track record at Cibona Foods Inc, excelling in shipment coordination and effective multitasking. Recognized for enhancing customer satisfaction through proactive problem-solving and maintaining meticulous records. Leveraged strong team collaboration skills to streamline production processes and ensure timely deliveries.
Hardworking and passionate with strong organizational skills Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Customer Service Coordinator
Cibona Foods Inc
08.2009 - 03.2014
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Coordinated logistics for customer orders.
- Kept accurate records to document customer service actions and discussions.
- Collaborated with warehouse and production to follow up on orders production processes
- Helped customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
Production Assistant
Nikita & Anna Inc
11.2014 - Current
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Reduced production errors through close attention to detail and thorough quality control checks.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Developed positive relationships with vendors and suppliers, optimizing collaboration and quality of materials received.
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
Education
High School Diploma -
Secondary School
Belarus06-2001
Skills
- Team collaboration
- Meeting deadlines
- Production support
- Inventory monitoring
- Production background
- Telephone etiquette
- Product classification
- Shipment coordination
- Production
- Production preparation
- Attention to detail
- Effective multitasking
- Detail-oriented
- Manufacturing and production best practices
Languages
French
English
Timeline
Production Assistant
Nikita & Anna Inc
11.2014 - Current
Customer Service Coordinator
Cibona Foods Inc
08.2009 - 03.2014
High School Diploma -
Secondary School
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