Elena Rinne
Summary
Dynamic professional with extensive experience in customer service and leadership, most recently as a Cashier Supervisor at Shoppers Drug Mart. Proven expertise in cash handling, problem solving, and customer service. Complemented by strong public speaking and social media management skills. Committed to stepping up to whatever challenges are thrown my way, and learning to navigate new environments.
Overview
3
3
years of professional experience
Work History
Marketing and Communications Manager
Black York Region Youth
04.2022 - 08.2022
- Coordinated effective placements of media announcements, social media posts, and print ads for maximum effectiveness and exposure.
- Managed consistent design theme, look and content of organization's online presence.
- Supported internal teams with knowledgeable communications and marketing advice, helping each meet targets while maintaining cohesive organizational strategy.
Team Member
Tim Horton's
04.2023 - 12.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
Cashier Supervisor
Shoppers Drug Mart
08.2023 - 08.2025
- Cross trained in cash operations, merchandising, and knowledge of cosmetics.
- Built positive relationships with customers to increase repeat business.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Post Office Clerk
Canada Post
10.2024 - 08.2025
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed mail and computed pricing amounts.
- Upsold postal services like insurance and tracking.
- Added accurate data entry into computer system to complete transactions.
Senior Counselor
York Region District School Board
05.2025 - 06.2025
- Assisted with day-to-day operations, working efficiently and productively with all co-workers.
- Safely and efficiently managed groups of 40+ students at a time.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Bachelor of Arts - Journalism And Humanities
Carleton University
Ottawa, ON01-2029
High School Diploma -
Keswick High School
Keswick, ON06-2024
Skills
- Cash handling
- Public speaking
- Knowledge of POS
- Customer service
- Food handling
- Grant writing
- Social media management
- Postal office operations
- Leadership
Timeline
Senior Counselor
York Region District School Board
05.2025 - 06.2025
Post Office Clerk
Canada Post
10.2024 - 08.2025
Cashier Supervisor
Shoppers Drug Mart
08.2023 - 08.2025
Team Member
Tim Horton's
04.2023 - 12.2023
Marketing and Communications Manager
Black York Region Youth
04.2022 - 08.2022
Bachelor of Arts - Journalism And Humanities
Carleton University
High School Diploma -
Keswick High School
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