Elena Ra Jung Lee
Toronto,Canada
Summary
Dedicated Customer Service Representative with motivation to maintain customer satisfaction and contribute to company success.
Overview
34
34
years of professional experience
Work History
Waitress
JEON JU HYANG
04.2020 - 09.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Store Manager
Cinthia & Orange Story
04.2009 - 06.2012
- Company Overview: Fairview Mall
- Responsible for opening and closing the store, purchasing and controlling inventory, pricing the product, hiring, training and scheduling staffs
- Fairview Mall
Owner
Shinnelee Fashion
08.1995 - 08.2009
- General operation of ladies' fashion clothing store
- Responsible of selecting design, producing, advertising, hiring and training employees and selling the products
Head Teller
Korean Exchange Bank of Canada
04.1990 - 08.1995
- Provided customer service answering customer inquiries, handling daily cash flow and balancing
Education
Santa Teresa
Ciudad Del Este ParaguaySkills
- Excellent Customer Service skills
- Fast learner
- Strong Management skills
- Strong organization skills
Languages
Spanish
Full Professional
English
Limited Working
Portuguese
Full Professional
korean
Native or Bilingual
references:
Jae Yoon Lee (Owner of Jeon Ju Hyang) (647) 323-5497
Helen Hyo Sook Kim (Friend) (416) 995-8777
Timeline
Waitress
JEON JU HYANG
04.2020 - 09.2024
Store Manager
Cinthia & Orange Story
04.2009 - 06.2012
Owner
Shinnelee Fashion
08.1995 - 08.2009
Head Teller
Korean Exchange Bank of Canada
04.1990 - 08.1995
Santa Teresa