Summary
Overview
Work History
Education
Skills
Languages
references:
Timeline
Generic

Elena Ra Jung Lee

Toronto,Canada

Summary

Dedicated Customer Service Representative with motivation to maintain customer satisfaction and contribute to company success.

Overview

34
34
years of professional experience

Work History

Waitress

JEON JU HYANG
04.2020 - 09.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Store Manager

Cinthia & Orange Story
04.2009 - 06.2012
  • Company Overview: Fairview Mall
  • Responsible for opening and closing the store, purchasing and controlling inventory, pricing the product, hiring, training and scheduling staffs
  • Fairview Mall

Owner

Shinnelee Fashion
08.1995 - 08.2009
  • General operation of ladies' fashion clothing store
  • Responsible of selecting design, producing, advertising, hiring and training employees and selling the products

Head Teller

Korean Exchange Bank of Canada
04.1990 - 08.1995
  • Provided customer service answering customer inquiries, handling daily cash flow and balancing

Education

Santa Teresa
Ciudad Del Este Paraguay

Skills

  • Excellent Customer Service skills
  • Fast learner
  • Strong Management skills
  • Strong organization skills

Languages

Spanish
Full Professional
English
Limited Working
Portuguese
Full Professional
korean
Native or Bilingual

references:

Jae Yoon Lee (Owner of Jeon Ju Hyang) (647) 323-5497

Helen Hyo Sook Kim (Friend)                  (416) 995-8777

Timeline

Waitress

JEON JU HYANG
04.2020 - 09.2024

Store Manager

Cinthia & Orange Story
04.2009 - 06.2012

Owner

Shinnelee Fashion
08.1995 - 08.2009

Head Teller

Korean Exchange Bank of Canada
04.1990 - 08.1995

Santa Teresa

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Elena Ra Jung Lee