Elena Meawasige Lopez
Etobicoke,ON
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Barista Trainer
Starbucks
Etobicoke, Ontario
12.2024 - Current
- Explained goals and expectations required of trainees.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Resolved any issues raised by participants during the training session in a timely manner.
- Created and offered additional materials to enhance training.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Barista
Starbucks
Etobicoke, Ontario
11.2021 - Current
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Supervisor/ Cashier
Loblaws Company
Toronto, Ontario
05.2018 - 09.2022
- Assisted other departments when needed by providing additional support during busy periods.
- Checked personal identifications during alcohol and tobacco sales.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Prepared cash deposits and balanced store safe for opening and closing of business.
Education
Associate of Arts - Visual Arts
Seneca College of Applied Arts And Technology
North York, None04-2019
High School Diploma -
Monsignor Percy Johnson
Etobicoke, ON06-2018
Skills
- Training background
- Calm demeanour
- Decision-making
- Dedicated
- Positive and professional
- Team Player
Timeline
Barista Trainer
Starbucks
12.2024 - Current
Barista
Starbucks
11.2021 - Current
Supervisor/ Cashier
Loblaws Company
05.2018 - 09.2022
Associate of Arts - Visual Arts
Seneca College of Applied Arts And Technology
High School Diploma -
Monsignor Percy Johnson
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