Elena Lin
Whitby,ON
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
15
15
years of professional experience
Work History
Cashier
Bestco Fresh Foods
Ajax, Ontario
11.2022 - Current
I work as a cashier in the retail store who is operating a cash register to scan item,process various customer payments(cash,credit,debit),and issue receipts to the customers also work in the customer service,which includes providing friendly customer service ,answering phones and questions from customer,handling returns and exchanges,handling complaints in a positive manner,selling lottery tickets to customers.
Bakery Clerk
Al Premium Food Mart
Scarborough , ON
03.2011 - 04.2012
worked in the bakery department in the supermarket,which prepared and packaged baked goods for display and customer purchase.Monitored
inventory levels of baked goods,ensuring freshness and availability,operated cash register and processed transactions for bakery products.
Education
College Diploma - Practical English
Ningde Normal College
Fujian,China 06-2008
Skills
- Excellent customer service skills
- Cash register operation
- Transaction processing
- Time management
- Team collaboration
- Patience and empathy
Timeline
Cashier
Bestco Fresh Foods
11.2022 - Current
Bakery Clerk
Al Premium Food Mart
03.2011 - 04.2012
College Diploma - Practical English
Ningde Normal College