Olena Korobka
North Vancouver,British Columbia
Summary
Hardworking professional with proved experience in flower business. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Garden Centre Manager
Dajue Art Garden Centre
Richmond, BC
06.2022 - Current
- Was responsible for entire operation of garden centre
- Interacted and negotiated with clients and vendors.
- Was responsible for procurement of plants, soils, fertilizers and pottery for garden centre, managed supply inventory
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Nurtured flowers to maintain quality and promote longevity.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Trained staff on proper techniques in arranging flowers and customer service skills.
- Utilized floral design techniques to craft unique floral arrangements.
Annual Plants Department Manager
Gardenworks
North Vancouver, BC
04.2022 - 05.2022
- Managed daily operations of department - receiving, merchandising, sales, resolved customer issues
- Was responsible for procurement management
- Conducted stuff training and development
- Implemented watering control. Decreased write-offs for 30%
- Evaluated performance against goals and set appropriate development plans.
Senior Florist
BOTANIKA
Kiev, Ukraine
06.2013 - 03.2022
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Trained staff on proper techniques in arranging flowers and customer service skills.
- Utilized floral design techniques to craft unique floral arrangements.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Proficient in utilizing floral design software to create custom arrangements.
- Researched latest design trends, colors, and vendor products for use in new pieces.
- Provided customers with care directions for flower arrangements.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Nurtured flowers to maintain quality and promote longevity.
- Prepared bookkeeping reports.
Education
Master - Law
Precarpathyan National University
07.2013
Master - Economics of Enterprises
Ivano-Frankivsk National Technical University
Ukraine07.2007
Skills
- Creating flower arrangements and bouqets
- Floral Displays
- Flower Packaging
- Visual Merchandising
- Window Displays
- Flower Knowledge
- Sales Presentation
- Client Requirements
- Sales management
- Training & Staff Development
- Customer Service
- Art and Science of Horticulture
- Inventory management
Computer proficiency
MS Office: Excel, Word, PowerPoint, Outlook, Zoom,
CRM systems, Adobe photoshop, Illustrator, Coral Draw, Autocad
Timeline
Garden Centre Manager
Dajue Art Garden Centre
06.2022 - Current
Annual Plants Department Manager
Gardenworks
04.2022 - 05.2022
Senior Florist
BOTANIKA
06.2013 - 03.2022
Master - Law
Precarpathyan National University
Master - Economics of Enterprises
Ivano-Frankivsk National Technical University
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