Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Elena Ivanova

Toronto

Summary

Dynamic Sales Associate with a proven track record at Northline Sports, excelling in customer service and relationship building. Skilled in problem-solving and time management, I effectively managed high-stress situations while ensuring a visually appealing store. My outgoing personality fosters collaboration, driving repeat business, and enhancing customer satisfaction.

Overview

2
2
years of professional experience

Work History

Sales Associate

Northline Sports
09.2023 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.


Education

High School Diploma -

Northern Secondary School
Toronto
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Outgoing personality
  • Verbal/written communication

Languages

Russian
Native or Bilingual
English
Native or Bilingual

Interests

  • Avid Reader
  • Cosplay
  • Video Gaming
  • Snowboarding
  • Crafting and DIY Projects

Timeline

Sales Associate

Northline Sports
09.2023 - 04.2025

High School Diploma -

Northern Secondary School

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Elena Ivanova