Elena Hernandez
Summary
Excelled in problem-solving and significantly improving customer satisfaction and operational efficiency. Skilled in maintaining high organizing standards and providing support and stability, showcasing my ability to meet diverse employer needs. Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
La Senza
02.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and optimize sales.
- Enhanced store operations through effective teamwork.
- Conducted inventory checks regularly to maintain stock levels and minimize discrepancies.
- Developed familiarity with product features and benefits to provide informed recommendations.
- Engaged with customers proactively to foster relationships and encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate (Seasonal)
Shoppers Drug Mart
04.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Eastglen High School
Edmonton, AB06.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Goal-Oriented
- Listening Skills
- Problem-Solving
- Reliable and punctual
Languages
English
Native or Bilingual
Timeline
Sales Associate
La Senza
02.2025 - Current
Sales Associate (Seasonal)
Shoppers Drug Mart
04.2023 - 10.2023
High School Diploma -
Eastglen High School
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