Elena Cubilla

High-performing professional offering extensive background in accounts receivable to growing organization. Successful in efficiently resolving collections issues, discrepancies, and short payments. Team-oriented to mentor junior collections associates when consistently meeting collections goals. Experienced Collector bringing a competitive mentality and desire to exceed expectations. Knowledgeable about account reviews, follow-up procedures and problem solving. Diligent Collector adept at changing account details and credit reports to reflect latest information as well as completing internal documentation and reports. Familiar various software for account management. Works from scripted prompts and uses persuasive communication techniques to get results. Proactive collections specialist with a proven track record of maximizing collections and reducing outstanding balances. Experienced in handling customer inquiries, negotiating payment arrangements, and maintaining accurate records. . Talented professional with background in collections and expertise in recovery strategy and repayment plan structuring. Successful in fostering goodwill with customers through professional credit management. Reliable Collector with understanding of best practices in settling debts, recovering property, and managing sales. Veteran professional skilled in discharging assets. Eager to take career to the next level by pursuing new role. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Top of my class, all college prep courses.