Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elena Covarrubias

Tracy

Summary

Detailed-oriented Licensed Pharmacy Technician with 1 year of Training and 2 years of experience as a Pharmacy Clerk. Committed to quality and accuracy and dedicated to providing high level of Customer Service, Professionalism and committed to being a reliable self-directed employee and a valued Team Member.

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
02.2024 - 11.2024
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Managed opening and closing duties for pharmacy.
  • Resolved third-party billing, computer system and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Pharmacy Clerk/Pharmacy Tech Trainee

Walmart Pharmacy
02.2021 - 01.2024
  • Demonstrated excellent customer service and communication skills while assisting customers with prescription orders.
  • Maintained pharmacy inventory by stocking shelves, and ordering supplies.
  • Processed customer payments, verified insurance coverage, and filed paperwork.
  • Demonstrated expertise in accurately filling, verifying, and dispensing medication orders.
  • Proven ability to work independently and as part of a team, while managing multiple tasks simultaneously.
  • Verified prescription information prior to entry in pharmacy computer system.
  • Established and maintained patient profiles, updating organizational database with current information.

Education

High School Diploma - General Studies

Manteca High School
Manteca, CA
05.2020

Skills

  • Critical thinking
  • Great communication skills
  • Organized
  • Time management
  • Multitasking
  • Accuracy
  • Problem-solving skills
  • Insurance billing

Timeline

Pharmacy Technician

CVS Pharmacy
02.2024 - 11.2024

Pharmacy Clerk/Pharmacy Tech Trainee

Walmart Pharmacy
02.2021 - 01.2024

High School Diploma - General Studies

Manteca High School

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Elena Covarrubias