Summary
Overview
Work History
Education
Skills
Languages
Timeline
Elena-Constantina Barbosu

Elena-Constantina Barbosu

toronto,ON

Summary

Versatile and dedicated professional with a proven track record in hospitality and education, exemplified by a history with Vivo and EDUkids’s. Excelled in fostering warm customer relationships and enhancing dining experiences, while also nurturing student growth and development. Skilled in multitasking and organization, alongside exceptional relationship management. Achieved significant improvements in customer satisfaction and student learning outcomes.

Overview

2025
2025
years of professional experience

Work History

Server

Vivo
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Assistant Teacher

EDUkids’s
06.2021 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Assisted in implementation of new learning tools, systems and materials.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Boosted cultural awareness by incorporating children's literature from world cultures.

Private Elderly Caregiver

In Private Home in Portugal
09.2014 - 05.2015
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Offered companionship and kindness to elderly patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted with daily living activities, running errands, and household chores.

In-Home Nanny

Private Home France
04.2013 - 08.2014
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Involved children in caring for household pets and chores.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Organized activities that enhanced children's physical, emotional, and social well-being.
  • Taught children basic life skills, manners and personal hygiene.
  • Monitored children's play activities to verify safety.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Assisted with light housekeeping duties as well as running errands.

Receptionist

In Hotels in Romania
06.2010 - 02.2011
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Collected Type payments, processed transactions and updated relevant records.
  • Organized, maintained and updated information in computer databases.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Education

High School Diploma - Economics And Tourism

College of Economics , Romania
06.2010

Skills

  • Hostess support
  • Table resetting
  • Food inspection
  • Team member support
  • Daily specials memorization
  • Relationship management
  • Table setting knowledge
  • Cash handling
  • Point-of-sale system
  • Food sales and promotion
  • Positive and professional
  • Food safety practices
  • Food safety oversight
  • Wine pairing
  • Table setting
  • Bill computation
  • Price memorization
  • Hospitality service expertise
  • Table setting arrangements
  • Special dietary requirements
  • Take-out service
  • Allergy awareness
  • Menu item recommendation
  • Food running
  • Multitasking and organization
  • Wine service
  • Food and beverage pairings
  • Guest seating
  • Item promotion
  • Dining customer service
  • Liquor, wine, and food service
  • Team collaboration
  • Menu presentation
  • Dining area maintenance
  • Customer service
  • Beverage preparation
  • High volume dining
  • Menu memorization

Languages

English
Native or Bilingual
Portuguese
Full Professional
Romanian
Native or Bilingual

Timeline

Assistant Teacher - EDUkids’s
06.2021 - Current
Private Elderly Caregiver - In Private Home in Portugal
09.2014 - 05.2015
In-Home Nanny - Private Home France
04.2013 - 08.2014
Receptionist - In Hotels in Romania
06.2010 - 02.2011
Server - Vivo
College of Economics - High School Diploma , Economics And Tourism
Elena-Constantina Barbosu