ELEISE CHRISTIE
Toronto,Canada
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
17
17
years of professional experience
Work History
Operations Lead
Alo Yoga
Toronto, Canada
05.2025 - Current
- Lead and oversee daily operations to support a seamless customer experience in a premium wellness retail environment.
- Manage scheduling and performance feedback to optimize staffing and productivity.
- Support execution of visual merchandising directives aligned with brand strategy.
- Ensure accurate stockroom operations, product flow, and inventory accountability.
- Partner with leadership to recruit, train, and develop high-performing team members.
- Analyze sales data and KPIs to drive commercial strategies and maximize revenue.
- Champion Alo’s community engagement efforts, supporting local events and wellness initiatives.
- Foster a culture of mindfulness, team alignment, and operational excellence.
General Manager
Zara (Inditex Canada)
01.2020 - 12.2024
- Monitor and improve sales performance and productivity.
- Analyze data and create strategies to drive business success.
- Oversee all operational and administrative functions.
- Lead and inspire a team of 200+ employees.
- Promote and implement the company’s sustainability strategy.
- Ensure health & safety compliance.
- Foster team building and leadership development.
Operations Manager
Zara (Inditex Canada)
01.2015 - 12.2020
- Organized stockroom operations and managed replenishment.
- Coordinated deliveries and ensured productivity.
- Led hiring and continuous team training.
- Managed inventories and stock levels.
- Maintained accuracy with department processes and reports.
Visual Merchandiser
Zara (Inditex Canada)
01.2013 - 12.2015
- Managed delivery and product replenishment.
- Executed visual merchandising plans.
- Trained sales advisors on fashion standards.
- Supported customer service and sales floor operations.
- Monitored sales and proposed improvements.
Store Manager
Call It Spring / Aldo Group
01.2009 - 12.2013
- Controlled operating costs to maintain profitability.
- Managed inventory and loss prevention.
- Delivered exceptional customer service.
- Recruited and developed a high-performing team.
- Adapted to diverse customer needs and environments.
Education
OSSD -
Emery Collegiate Institute
Petersfield Comprehensive High
JamaicaSkills
- Loss prevention strategies
- Microsoft Office proficiency
- Customer service excellence
- Inventory management
- Data analysis techniques
- Performance optimization
- Leadership development
- Strategic planning skills
- Sales forecasting
- Budgeting and financial planning
Timeline
Operations Lead
Alo Yoga
05.2025 - Current
General Manager
Zara (Inditex Canada)
01.2020 - 12.2024
Operations Manager
Zara (Inditex Canada)
01.2015 - 12.2020
Visual Merchandiser
Zara (Inditex Canada)
01.2013 - 12.2015
Store Manager
Call It Spring / Aldo Group
01.2009 - 12.2013
OSSD -
Emery Collegiate Institute
Petersfield Comprehensive High
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