Eleanor Whalley
Summary
I enjoy learning new things and tackling challenging situations. I thrive when I'm have a job that's fulfilling and allows me to take pride in everything i do.
Overview
6
6
years of professional experience
Work History
Guest Environment Expert
Marriot Hotel
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Administrator
CER UK
01.2022 - 04.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Maintained personnel records and updated internal databases to support document management.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Customer Service Advisor
Santander UK
06.2019 - 12.2021
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without need for escalated support.
- Continuously sought opportunities for personal development through ongoing training programs.
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Computer skills
- Excellent communication
Languages
English
Native or Bilingual
Timeline
Guest Environment Expert
Marriot Hotel
06.2024 - Current
Administrator
CER UK
01.2022 - 04.2024
Customer Service Advisor
Santander UK
06.2019 - 12.2021
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