Eleanor Summers
London,ON
Summary
Versatile professional with knowledge in property operations, achieving high occupancy and consistent revenue generation. Skilled in collaboration with tenants, owners, and service providers to meet property management goals. Prior expertise from restaurant management, with strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
Overview
9
9
years of professional experience
Work History
Property Manager/Personal Assistant
Absolute Real Estate Management LTD.
London, ON
11.2024 - Current
- Executed daily operational oversight while managing tenant relations for optimal satisfaction. Ensured timely collection of deposits and monthly rent through diligent follow-up actions.
- Addressed tenant inquiries and concerns while also inspecting properties regularly for deficiencies, scheduling repairs promptly with contractors.
- Presented available units to potential tenants, efficiently preparing required application packages.
- Implemented effective strategies to attract new tenants, utilizing various promotional channels to enhance the visibility of vacant units.
- Streamlined turnover processes after move-outs, coordinating with service providers for quick refurbishments.
General Manager/Server
Beach Boy Burger
London, ON
08.2022 - 11.2024
- Ensured smooth service delivery through management of front and back operations.
- Oversaw product development from initial concept to final execution.
- Coordinated marketing efforts to drive awareness of new products.
- Trained staff on policies, fostering effective communication and adherence.
- Maintained accurate financial records through regular audits of internal controls.
- Addressed customer complaints promptly, ensuring satisfaction and quality service.
- Managed advertising, scheduling, and inventory control for operational excellence.
- Complied with health department standards to ensure safe practices.
Waitress/Bartender
Forest City National Private Golf Club
London, Ontario
05.2024 - 11.2024
- Strengthened member relationships within the club to enhance overall satisfaction.
- Created positive connections with members through friendly dialogue and effective recommendations, thus increasing profits.
- Kept updated on menu items, garnishes, ingredients, and preparation methods to provide accurate information.
- Executed payment processing efficiently through POS system to ensure accuracy.
- Followed established alcohol awareness guidelines for managing guest safety.
Research Assistant
Kings College at Western University
London, ON
09.2023 - 07.2024
- Analyzed the influence of informality on political structures and practices in international relations.
- Compiled research findings into reports formatted for publication submission using Word and Excel.
- Engaged in team discussions to refine study designs and enhance data collection strategies.
- Sourced data from various channels, including online databases, libraries, and expert consultations.
Operational Supervisor
Summers Landscape
London, ON
06.2016 - 01.2022
- Operated various landscaping tools, equipment, and trucks, including skid steers and riding mowers.
- Executed physical labour involving heavy lifting and prolonged periods of walking and standing.
- Implemented quality control measures to uphold high project standards for developers such as Sifton, Doug Tarry Homes, Domus Developments, and various cities and municipalities.
- Ensured compliance with safety regulations throughout all operations.
- Organized job site clean-up efforts post-project completion to maintain orderliness.
- Maintained inventory of tools, materials, and equipment for efficient project execution.
Education
Bachelor of Arts - Politics and International Relations, Psychology
Western University
London, ON05.2024
Skills
- Microsoft Office/Google Suite
- Administrative proficiency
- Customer service
- Property leasing
- Team collaboration
- Problem-solving skills
- Attention to detail
- Time management
- Strategic planning
- Social media management
Affiliations
- Women in Civic Leadership Co-Op, Sept 2023-April 2024: Worked individually with city councillor, Elizabeth Peloza, learning about women in civic leadership roles. Collaborated with other students over 8 months, planning a conference on women in leadership for high school students planning on attending post-secondary institutions.
- Ethiopia Research School, Jan 2024-May 2024: Undertook individual research on Children and Women in Africa who are disproportionately impacted by HIV/AIDs. Travelled to Ethiopia for 10 days for hands-on learning at various International Organizations.
Timeline
Property Manager/Personal Assistant
Absolute Real Estate Management LTD.
11.2024 - Current
Waitress/Bartender
Forest City National Private Golf Club
05.2024 - 11.2024
Research Assistant
Kings College at Western University
09.2023 - 07.2024
General Manager/Server
Beach Boy Burger
08.2022 - 11.2024
Operational Supervisor
Summers Landscape
06.2016 - 01.2022
Bachelor of Arts - Politics and International Relations, Psychology
Western University
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