Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
AssistantManager

Eldhose Mathew

Regina,SK

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Assistant Manager

dollar tree
Regina, SK
12.2022 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Route Delivery Driver

Matmaster
Winnipeg, MB
02.2022 - 07.2022
  • Inspected and loaded delivery trucks and picked up customer returns.
  • Maintained records of mileage, oil, gas and expenses for reimbursements.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Processed payments, made change and provided receipts.
  • Planned daily rounds to determine most efficient way to distribute carpets.
  • completed inter city delivers up-to 90 location in different parts of manitoba.

Supervisor of Operations

cineplex
Winnipeg, MB
04.2021 - 03.2022
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Prepared annual budgets with controls to prevent overages.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Spearheaded department training to enhance employee performance and boost employee productivity.

Supervisor/Customer Service Representative

A&W
Winnipeg, MB
03.2019 - 04.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Achieved results by working with staff to meet established targets.
  • Worked with management team to implement proper division of responsibilities.

Education

Bachelor of Science - Environment And Sustainability Geography

University of Regina
Regina, SK
01.2020 - Current

Diploma - Mechanical Engineering Technology (Mechanical Systems Option)

Rajagiri School of Engineering
Kerala
06.2016 - 08.2018

Skills

Recruiting and interviewing

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Certification

First Aid and CPR

Interests

Football

Timeline

ISMN Nutrition

06-2027

First Aid and CPR

09-2025

Assistant Manager

dollar tree
12.2022 - Current

Route Delivery Driver

Matmaster
02.2022 - 07.2022

Supervisor of Operations

cineplex
04.2021 - 03.2022

Bachelor of Science - Environment And Sustainability Geography

University of Regina
01.2020 - Current

Supervisor/Customer Service Representative

A&W
03.2019 - 04.2021

Diploma - Mechanical Engineering Technology (Mechanical Systems Option)

Rajagiri School of Engineering
06.2016 - 08.2018

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Eldhose Mathew