Summary
Overview
Work History
Education
Skills
Accomplishments
References
Languages
Timeline
Generic

Eldhose Elias

Edmonton,AB

Summary

A seasoned Addiction and Mental Health Recovery Worker, adept at delivering community-based services to individuals grappling with chronic addiction and severe persistent mental illness. With a solid foundation in psychosocial rehabilitation principles, I am deeply committed to promoting client autonomy, respect, and overall well-being. My comprehensive skill set encompasses program development, individualized counseling, crisis intervention, and collaborative care coordination, all geared towards fostering health and improved quality of life for those under my care.

Overview

24
24
years of professional experience

Work History

Mentor( Addiction and Mental Health Recovery)

Entrust Disability service
10.2019 - 10.2022
  • Develop and implement client-centered recovery plans, focusing on activities of daily living, social integration, and educational and vocational pursuits, in line with psychosocial rehabilitation principles.
  • Provide individual and group counseling sessions, leveraging fundamental psychological principles to address substance abuse, addiction, trauma, and other mental health concerns.
  • Offer crisis intervention support, equipping individuals with coping strategies and emotional resilience during challenging times.
  • Collaborate closely with interdisciplinary teams and external service providers to ensure seamless care coordination and holistic support for clients.
  • Facilitate recreational and social activities tailored to individual interests and goals, fostering a sense of community and belonging.
  • Maintain detailed documentation of client progress and outcomes, adhering to regulatory standards and confidentiality protocols.
  • Advocate for clients' rights and autonomy, empowering them to actively participate in decision-making regarding their treatment and recovery journey.
  • Stay abreast of current trends and best practices in addiction and mental health treatment, continuously seeking opportunities for professional development and growth

Adult Learning Coordinator

Coalition for Far Northwest Alberta Brighter Futures Society (CAPC)
01.2018 - 09.2019
  • Adult learning and assesses, plans, implements and evaluates education and development with an emphasis on Standards, quality assurance, Best Practices and Policy
  • Leadership Team to coordinate and support implementation of educational care initiatives for orientation
  • Supports adult learners in obtaining the necessary life skills to be successful, such as foundational reading and writing, numeracy, basic banking, basic computer use
  • Connect with the Indigenous community and attract learners
  • Create a positive learning environment for Indigenous adult learners
  • Partner with other agencies in the community.

Assistant Cook

Edmonton petroleum golf and country club
05.2014 - 02.2016
  • Preparation and cooking in the line
  • Work as a team to ensure daily production of food and effective utilization of ingredients
  • Make sure correct portion size are maintained and quality preparation of sauces and food Stock control
  • Maintain most hygienic work area.

FSR

EAGLE RIVER CREDIT UNION
03.2013 - 08.2014
  • Responsible for providing exceptional customer service including efficient and accurate transaction processing
  • Maintains the highest level of confidentiality with all information obtained
  • Promotes the bank’s products and services
  • In a word, a FSR is an ambassador of a reputed Financial Institution.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

STORE CLERK

Labrador Minimart
04.2011 - 04.2013
  • Highlighted customer service background by building and maintaining a strong relationship with employees, customers and various service and product representatives.

RESTAURANT MANAGER

Aujla Brothers Ventures Inc
06.2010 - 01.2011
  • Responsible in the achievement of restaurant operation
  • Support the Food & Beverage marketing, preparing Budget & strategic plans for the restaurant
  • Managing the restaurant’s everyday operations by making sure that customer are being given the highest priority by monitoring guest satisfaction survey results & comments as well as maintaining a healthy and professional working environment & departmental training for all employees.
  • Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.

WAITER INCHARGE

PRINCESS CRUISES PVT Ltd. USA
01.2001 - 01.2009
  • Responsible for providing food & Beverage service and managing a section in the dining room
  • Review the profit and loss statement of the outlet and draw up action plan
  • Attend the periodic meeting related to company’s budgets, festive promotions
  • To provide a high standard of customer satisfaction
  • Involved in handling customer’s complaints, ensuring that follow ups are happening and done in a timely fashion.

ASST.STEWARD

THE RETREAT HOTEL
01.2000 - 01.2001
  • Responsible for providing quality food for customer
  • Responsible to maintain a good customer service and clean work environment
  • Responsible to other duties as assigned by supervisor.

APPRENTICESHIP - STEWARD

THE RETREAT HOTEL
01.1999 - 01.2000
  • Responsible to assist server as necessary.

Education

Diploma in Addition & Community Service Worker - Addition & Community Service

ABM College
Calgary, AB
03.2022

No Degree - Accounting And Finance

Northern Lakes College
Fort Vermilion, AB
02.2019

No Degree - Family Literacy

Literacy For Life Foundation
Edmonton, AB
05.2018

No Degree - Introduction To Adult Foundational Learning

Community Adult Learning Program
Edmonton, AB
03.2018

No Degree - Rhymes That Bind Facilitator

Center For Family Literacy
Edmonton, AB
02.2018

No Degree - Financial Facilitator

Momentum
Calgary, AB
05.2015

Apprenticeship Certificate For Hotel Management - Tourism And Hotel Management

Elphinstone Technical High School
Mumbai , India
01.2000

High School Diploma -

Dept. of GVT. Examination Higher Secondary
Tamil Nadu, India
09.1998

Skills

  • Teamwork and Collaboration
  • Effective Leadership
  • Organization
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • MS Office
  • Project Coordination
  • Critical Thinking
  • Problem-solving abilities

Accomplishments

  • Supervised team 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

References

References available upon request

Languages

English
Full Professional
Hindi
Native or Bilingual
Malayalam
Native or Bilingual

Timeline

Mentor( Addiction and Mental Health Recovery)

Entrust Disability service
10.2019 - 10.2022

Adult Learning Coordinator

Coalition for Far Northwest Alberta Brighter Futures Society (CAPC)
01.2018 - 09.2019

Assistant Cook

Edmonton petroleum golf and country club
05.2014 - 02.2016

FSR

EAGLE RIVER CREDIT UNION
03.2013 - 08.2014

STORE CLERK

Labrador Minimart
04.2011 - 04.2013

RESTAURANT MANAGER

Aujla Brothers Ventures Inc
06.2010 - 01.2011

WAITER INCHARGE

PRINCESS CRUISES PVT Ltd. USA
01.2001 - 01.2009

ASST.STEWARD

THE RETREAT HOTEL
01.2000 - 01.2001

APPRENTICESHIP - STEWARD

THE RETREAT HOTEL
01.1999 - 01.2000

Diploma in Addition & Community Service Worker - Addition & Community Service

ABM College

No Degree - Accounting And Finance

Northern Lakes College

No Degree - Family Literacy

Literacy For Life Foundation

No Degree - Introduction To Adult Foundational Learning

Community Adult Learning Program

No Degree - Rhymes That Bind Facilitator

Center For Family Literacy

No Degree - Financial Facilitator

Momentum

Apprenticeship Certificate For Hotel Management - Tourism And Hotel Management

Elphinstone Technical High School

High School Diploma -

Dept. of GVT. Examination Higher Secondary

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