Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
BusinessAnalyst
ELDHO RAJ NEDIYALIL

ELDHO RAJ NEDIYALIL

Peterborough,ON

Summary

Experienced professional dedicated to empowering individuals to reach their full potential through positive and impactful support. With over 5 years of experience working with youth of all ages, brings a compassionate and encouraging approach. Assists young individuals in navigating diverse situations, helping them develop and utilize healthy coping skills for personal growth and resilience.

Overview

9
9
years of professional experience
3
3
Certification

Work History

SHELTER WORKER

Yes Shelter for Youth & Families
05.2022 - Current
  • Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
  • Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
  • Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.
  • Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
  • Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces.
  • Maintained accurate records of client interactions, ensuring timely documentation that contributed to effective case management practices.
  • Conducted valuable life skills workshops, empowering clients with tools needed for independent living after transitioning out of the shelter setting.

Development Support Professional

Karis Disability Services
11.2023 - Current
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Maintained clean, safe, and well-organized clients environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted disabled clients to support independence and well-being.

CHILD SUPPORT WORKER

Sheltering Tree
01.2023 - 06.2023
  • Enhanced children''s emotional well-being by providing personalized support and individualized care plans.
  • Supported children during transitions between home, school, and community settings to ensure continuity of services and minimize disruption in routines.
  • Assisted in the development of life skills for children, focusing on communication, social interaction, and daily living tasks.
  • Participated in ongoing professional development opportunities to stay current on best practices in child support work.
  • Managed challenging behaviors through crisis intervention techniques while maintaining a calm demeanor during high-stress situations.
  • Developed strong rapport with parents and caregivers through regular communication and involvement in their child''s support plan.
  • Maintained confidentiality of sensitive information regarding children and families in accordance with professional ethics guidelines and legal requirements.

CLASSROOM PROGRAM SUPPORT WORKER

Carriage House School (Yes Shelter)
01.2023 - 04.2023
  • Aided students individually or in small groups, reinforcing material taught by the teacher.
  • Established positive relationships with students, fostering a supportive and inclusive classroom community.
  • Assisted teachers in managing class behavior, resulting in a more focused learning environment.
  • Organized and maintained instructional materials, contributing to a well-structured learning space.
  • Collated and stapled packets of worksheets and other materials.
  • Managed attendance records, ensuring accurate documentation of each student''s presence or absence from class sessions.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.

INTERVENOR

DeafBlind Ontario Services
12.2021 - 02.2023
  • Coordinated with external agencies to secure appropriate services for individuals requiring additional support or resources.
  • Developed strong rapport with each client by tailoring communication methods according to their specific preferences or limitations.
  • Managed caseloads efficiently while maintaining a high standard of care for each individual, ensuring timely completion of required tasks.
  • Advocated for clients within community settings, promoting accessibility and inclusivity across various environments.
  • Enhanced client communication by providing clear and concise information on available services and resources.
  • Assisted clients in achieving personal goals through proactive guidance and encouragement during daily activities.

KITCHEN MANAGER

Shoeless joe's Peterborough
09.2021 - 06.2022
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.

YOUTH DEVELOPMENT PROFESSIONAL

Mar gregarious youth association
06.2015 - 07.2018
  • Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
  • Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
  • Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
  • Assisted with educational needs through tutoring and homework assistance.
  • Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.

Education

Professional Certificate - Digital Marketing & E-Commerce

Coursera
Online
02.2025

Diploma - Social Service Worker

Fleming College
Peterborough, ON
03.2020

Bachelor of Arts - English Literature And Creative Writing

Union Christian College
Aluva, Kerala , India
04.2018

Skills

  • Youth Engagement
  • Suicide Intervention
  • Team Leadership
  • Multitasking Abilities
  • Critical Thinking
  • Problem-Solving
  • Calm Under Pressure
  • Behavioural Management
  • Client Assessments
  • Call Screening
  • Documentation Updates
  • Advocacy Work
  • Cross-cultural sensitivity
  • Boundaries Maintenance
  • Professionalism and Ethics
  • Self-Care Practices
  • Mental Health Support
  • Friendly, Positive Attitude
  • Computer Skills
  • Decision-Making

Languages

English
Native or Bilingual
Malayalam
Native or Bilingual
Tamil
Native or Bilingual
Hindi
Professional Working
ASL
Professional Working
Telugu
Limited Working
French
Elementary

Certification

  • NVCI (CPI)
  • SMART SERVER CERTIFICATION
  • FOOD HANDLERS
  • WHIMS
  • TOUCH 1
  • ASL (AMERICAN SIGN LANGUAGE)
  • SPADAT
  • HIFIS
  • AODA
  • AFIRM : SOCIAL SKILLS TRAINING
  • ADOLESCENT TRAUMA & SUBSTANCE ABUSE
  • RESPONDING TO LGBTQ YOUTH AFTER SEXUAL ABUSE
  • AFFIRMING CARE FOR TRANSGENDER & GENDER EXPANSIVE YOUTH
  • ASSESSMENT OF CHILD PHYSICAL ABUSE 2 : CLINICAL & FORENSIC PERSPECTIVES
  • BUILDING RESILIENCE IN FAMILIES CONTENDING WITH INTELLECTUAL & DEVELOPMENTAL
  • TRAUMATIC SEPARATION IN CHILDREN & ADOLESCENTS
  • CULTURAL CONSIDERATOINS FOR YOUTH
  • CHILDREN IN FOSTER CARE

Timeline

Development Support Professional

Karis Disability Services
11.2023 - Current

CHILD SUPPORT WORKER

Sheltering Tree
01.2023 - 06.2023

CLASSROOM PROGRAM SUPPORT WORKER

Carriage House School (Yes Shelter)
01.2023 - 04.2023

SHELTER WORKER

Yes Shelter for Youth & Families
05.2022 - Current

INTERVENOR

DeafBlind Ontario Services
12.2021 - 02.2023

KITCHEN MANAGER

Shoeless joe's Peterborough
09.2021 - 06.2022

YOUTH DEVELOPMENT PROFESSIONAL

Mar gregarious youth association
06.2015 - 07.2018

Professional Certificate - Digital Marketing & E-Commerce

Coursera

Diploma - Social Service Worker

Fleming College

Bachelor of Arts - English Literature And Creative Writing

Union Christian College

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ELDHO RAJ NEDIYALIL