ELDHO MATHAI
Toronto,ON
Summary
Quality Assurance professional with comprehensive experience in ensuring product quality and compliance with industry standards. Demonstrates strong analytical skills and methodical approach to identifying and resolving issues. Adept at collaborating with cross-functional teams to achieve optimal results and adapt to evolving project needs. Highly reliable with expertise in software testing, process improvement, and risk management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst
Canadian Securities Administrators
12.2023 - 12.2024
- Program: National Systems Renewal Program (NSRP)
- Understand the business requirements related to NFR and prepare the Performance Test Strategy and Planning
- Design Work Load Model and created test scenarios to emulate the real-life stress conditions using Performance Center, Standalone controller, and JMeter
- Perform Baseline test, Load test, Stress Test, Endurance test, and failover test using Performance Center, Standalone controller, and JMeter
- Execute Batch Jobs parallel with Load test execution
- Monitor Server health metrics like Processor (CPU), Memory, Network Utilization, heap memory statistics, GC statistics, long running queries, thread counts during the load test using various Monitoring tools (HP SiteScope)
- Able to provide clear and concise performance test reports using graphical and statistical data of application and serve performance metrics
- Applied knowledge of the Ontario Digital Service Standard, Ontario Service Design Playbook, and Digital First Assessment product delivery approach (Pre-Discovery, Discovery, Alpha, Beta, Live) to guide project development and ensure compliance with best practices
- Document defects related to the application and system performance, logging of defects in tracking tools
- Ability to work with development and Architecture team on identification and troubleshooting of performance-related issues
- Managed the end-to-end development, implementation, and management of digital products, ensuring alignment with user needs and business objectives
Senior Test Engineer
Ontario Securities commission
03.2022 - 12.2023
- Led a team of testers across multiple projects, ensuring adherence to quality standards and efficient testing and reporting practices
- Actively participated in thorough business requirements walkthroughs to ensure clarity and completeness prior to production promotion
- Collaborated closely with project teams to understand features, workflows, and data for effective test planning and execution
- Documented and monitored the resolution of system variances meticulously, utilizing automated problem management systems for streamlined processes
- Implemented and upgraded automation frameworks, enhancing efficiency and scalability of testing processes
- Leveraged SQL expertise to meticulously examine test databases, verifying actual results against expected outcomes with precision
- Leveraged Microsoft Visio and Project for effective planning and documentation; utilized Miro boards for collaborative design and brainstorming sessions
- Tested prototypes and conducted usability testing to gather user feedback and refine product functionality
- Executed User Acceptance Testing (UAT), Accessibility for Ontarians with Disabilities Act (AODA) compliance testing, and vulnerability testing to ensure product quality and accessibility
QA Automation Tester, Independent Contractor
Appfabs Inc
10.2020 - 02.2022
- Conducted comprehensive testing for Salesforce Public Sector Foundation (License and Permit) systems, ensuring high-quality and reliable implementations
- Collaborated with developers to design and implement an automation framework using Page Objects for maintainable and readable code
- Designed and executed TestNG test suites using Selenium WebDriver and reported defects in JIRA for resolution
- Utilized Salesforce and DevOps tools to streamline development processes, enhance productivity, and facilitate efficient project management
Automation Test Engineer
Meridian IT Solutions
08.2018 - 09.2020
- Developed automation test scripts using Selenium WebDriver in Java, including regression testing on multiple browsers
- Implemented Cucumber-BDD framework and developed test scripts using Gherkin for improved collaboration with stakeholders
- Contributed to continuous integration (CI/CD) using Jenkins and conducted REST API testing using Postman collections
QA Analyst
Meridian IT Solutions
08.2016 - 07.2018
- Designed and executed test cases, managed test data, and reported testing status during daily Scrum meetings
- Improved QA testing practices documentation to enhance repeatability and encourage best practices adoption
Business Analyst
Berger Paints India Ltd
01.2013 - 05.2016
- Conducted stakeholder analysis to identify key stakeholders and their level of involvement in the project
- Gathered critical information from various stakeholders to generate detail-oriented business analysis models
- Used tools like Visio to design process flow diagrams and wireframes
Key Accounts Officer
AkzoNobel India Ltd
12.2010 - 12.2012
- Analyzed sales and customer data to identify trends, issues, and areas for improvement
- Generated detailed reports on key account performance and presented findings to management
- Implemented process improvements to streamline operations and enhance customer experience
Education
Project Management -
Humber college
01.2021
Post Graduate Diploma in Management (PGDM) - Marketing
SCMS Cochin, India
01.2010
Skills
- Programming Languages: Java
- Testing Tools: Selenium Web Driver, Postman, Rest Assured, LoadRunner
- Frameworks: Hybrid, Data driven (DD), TestNG, BDD
- IDE: Eclipse, IntelliJ
- Source Code Management (SCM) Tool: Bit Bucket, GitHub
- Agile Tool (Project Management): JIRA, Azure DevOps
- Databases: MS Access, SQL Server, MS Office, Oracle D Beaver
- Methodologies: Agile Scrum, Waterfall
- Tech Stack: IBM Case manager, Salesforce, Dynamics 365, Cognos
- Mentoring and training
- Quality assurance
- User acceptance testing
Certification
- Google Data Analytics certificate.
- PMP - Project Management Institute
- PSM 1 – Scrum .org
- Microsoft Az-900 (Azure Fundamentals)
- Jira Fundamentals (Atlassian)
Timeline
Quality Assurance Analyst
Canadian Securities Administrators
12.2023 - 12.2024
Senior Test Engineer
Ontario Securities commission
03.2022 - 12.2023
QA Automation Tester, Independent Contractor
Appfabs Inc
10.2020 - 02.2022
Automation Test Engineer
Meridian IT Solutions
08.2018 - 09.2020
QA Analyst
Meridian IT Solutions
08.2016 - 07.2018
Business Analyst
Berger Paints India Ltd
01.2013 - 05.2016
Key Accounts Officer
AkzoNobel India Ltd
12.2010 - 12.2012
Post Graduate Diploma in Management (PGDM) - Marketing
SCMS Cochin, India
Project Management -
Humber college
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