Strong levels of communication, efficiency, attention to detail, and a great work ethic were all proven and further strengthened from working both in Food Service, whilst also volunteering as a swim instructor on the side.
Overview
2
2
years of professional experience
24
24
years of post-secondary education
Work History
Food Service Worker
McDonald's
06.2023 - Current
Sanitized kitchen equipment and utensils to comply with food safety standards and maintain a clean work environment
Restocked food stations and supplies throughout shifts to ensure uninterrupted service during peak dining periods
Expedited order assembly by collaborating with kitchen and front-of-house staff to fulfill customer requests accurately and efficiently during high-volume periods
Closely followed food safety regulations alongside ensuring the highest quality production of food products
Delivered customer service by promptly addressing guest inquiries and resolving issues, leading to a 15% increase in positive customer feedback scores over 6 months as measured by post-service surveys
Children's Volunteer Swim Instructor
Whitby Civic Recreation Complex
01.2025 - 03.2025
Taught aquatic skills and water safety techniques to groups of children by facilitating engaging, age-appropriate lessons and providing constructive feedback throughout each session
Assisted in providing communication towards adults and children to help give advice on improving the aquatic skills of their children
Cultivated a friendly environment during 6 weekly swim lessons over 6 weeks by utilizing positive reinforcement and interactive teaching methods, resulting in a 30% increase in child retention and parent satisfaction ratings as measured by post-session surveys