Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Elayne Carver

Elayne Carver

Newport Beach

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Owner

TRUST.LOVE.CARE.
Newport Beach
03.2020 - Current
  • Founded and scaled senior care placement agency, achieving high client satisfaction through personalized and curated sales approaches.
  • Advised families and seniors on optimal care solutions, managing relationships both remotely and in-person.
  • Developed innovative remote sales and marketing strategies to effectively engage mature audiences.
  • Leveraged technology to enhance client acquisition processes, increasing lead flow and conversion rates.

Founder and President

CASCH (California Association of Senior Care Homes
Newport Beach
01.2014 - 07.2020
  • Established and led statewide association of licensed senior care providers as President.
  • Organized and executed annual educational conferences, achieving sold-out attendance and vendor sponsorships.
  • Developed comprehensive conference programs, negotiating agreements with vendors including caterers and speakers.
  • Fostered partnerships to enhance attendee value and maximize event profitability.

Independent Insurance Agent

Efinancial
Newport Beach
03.2008 - 01.2010
  • Developed and maintained relationships with clients to ensure they received the best possible insurance coverage.
  • Explained complex insurance policies in a simple and understandable manner for clients.
  • Actively marketed various types of insurance products to potential new customers.
  • Prepared detailed quotes for prospective customers based on their individual requirements.
  • Maintained accurate records of client information including contact details, policy numbers, premium payments, claims history.
  • Provided personalized service to customers to determine their specific insurance needs.
  • Negotiated with underwriters on behalf of customers to secure competitive rates.
  • Conducted regular reviews with customers to ensure their coverage is still meeting their needs.
  • Assessed customer's risk profile and recommended appropriate insurance plans.
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.

Education

Monmouth University
West Long Branch, NJ

Skills

Video conferencing (Zoom, MS Teams)

  • Client relationship management
  • Remote sales strategies
  • Care solution advising
  • Event planning
  • Partnership building
  • Strategic negotiations
  • Effective communication
  • Leadership skills
  • Relationship building
  • Service quality assurance
  • Business launch
  • Staff hiring
  • Business administration
  • Hiring and staffing
  • Verbal and written communication
  • Consulting
  • Small business operations
  • Staff management

Online marketing and lead generation

  • Electronic documentation and compliance

Certification

  • Health/Life Insurance agent in multiple states
  • Certificate of Gerontology
  • Nominated for peer award in Senior Care

Timeline

Owner

TRUST.LOVE.CARE.
03.2020 - Current

Founder and President

CASCH (California Association of Senior Care Homes
01.2014 - 07.2020

Independent Insurance Agent

Efinancial
03.2008 - 01.2010

Monmouth University

Similar Profiles

CREATE PROFILE
Elayne Carver