Elaura Tamayo

• Analyzed crime data to identify trends and patterns, informing local law enforcement strategies.
• Utilized geographic information systems to map crime incidents effectively.
• Collaborated with officers to develop strategies for crime prevention initiatives.
• Conducted research on criminal behavior and socio-economic factors influencing crime.
• Supported ongoing investigations by gathering and organizing relevant data.
• Compiled statistical information from multiple sources into a centralized database, enhancing data accessibility for analysis.
• Conducted detailed research on crime patterns and trends in the area.
• Generated charts and graphs to visualize statistical data, aiding in the communication of crime trends to stakeholders.

Coordinated emergency calls and prioritized dispatching to first responders.

• Utilized radio communication systems for effective response coordination.
• Monitored and updated incident information in real-time to ensure accuracy.
• Collaborated with law enforcement and medical teams during critical operations.
• Trained new dispatchers on established protocols and procedures.
• Adhered to departmental policies regarding confidentiality of victim and suspect information.
• Conducted checks on individuals' weapons and vehicles using CAD and NCIC systems.
• Reviewed daily bulletins to remain informed on stolen vehicles and wanted subjects.

• Resolved customer complaints using effective communication and problem-solving techniques, enhancing customer satisfaction.
• Assisted taxpayers with inquiries about tax forms and procedures, ensuring clarity and compliance.
• Documented customer interactions per agency protocols, facilitating accurate record-keeping and follow-up.
• Maintained detailed records of transactions and comments for future reference.
• Navigated internal systems to efficiently retrieve taxpayer account information.
• Secured, analyzed, and protected sensitive personal and financial information.