Elana Marquez
Bakersfield
Summary
Motivated professional individual with leadership skill that demonstrates positive community engagement. I have over twelve years of professional experience working in various community setting industries that have built my knowledge and communication skills to interact with community on a professional and engaging level aiding in parent communication, conflict de-escalating, and policy enforcement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Family and Community Engagement Liaison
Bakersfield City School District
09.2024 - 02.2025
- Served as the point of contact, fostering strong relationships between parents and community assistant programs.
- Coordinated parent engagement meetings.
- Maintained up-to-date knowledge of school activities, upcoming projects, and preparation with colleagues to effectively assist staff in various needs.
- Maintained a high degree of professionalism and welcoming environment for students and parents.
- Informing parents of current school daily activities as well as posting daily content to keep parents informed.
Office Service Specialist
Kern County Probation Department
05.2024 - 09.2024
- Used scanner and Software to scan important documents into computer system.
- Daily intake of youth inmates and setting up profile of approved contacts for calls.
- Address and respond to probation officer emails request.
- Reviewed files and records to obtain information to requested by outside department request.
- Monitored stock of office supplies and place order of office supplies monthly.
- Completed general administrative tasks by proofreading documents, transcribing handwritten information to keep updated report of incoming volunteers and transaction of meal sales.
- Maintained monthly, weekly and daily reports of transaction.
- Efficiently managed time-sensitive projects using project management tools, ensuring timely completion and quality results.
- Upheld company policies by monitoring visitor access and issuing security badges as needed for building entry.
- Safeguarded sensitive information via proper handling of confidential documents according to established guidelines.
- Completed daily logs for management review.
- Trained and supervised employees on office policies and procedures.
Commissioner and Board Member
Fairfax Middle School
01.2024 - 08.2024
- Enhanced organizational efficiency by streamlining processes and implementing innovative strategies.
- Mentored junior staff members to enhance their professional development and promote career growth opportunities within the organization.
- Monitor baseball and softball fields to enforce community guidelines for the safety of all participants.
- Coordinate team schedules for games, picture day, and snack bar hours.
- Daily clerical and administrative tasks to assist with the flow the organization needs.
Office Service Technician
Kern County Probation Department
02.2022 - 04.2024
- Reduced errors in document preparation by proofreading and editing materials prior to officers final signature and submitted to Court.
- Provided excellent customer service to both internal and external clients, addressing inquiries promptly and professionally.
- Maintained confidentiality and discretion when handling sensitive information, adhering to company policies and regulations at all times.
- Assisted in the onboarding process for new employees, providing guidance on company policies and procedures.
- Reviewed reports made corrections so details of report were clearly stated and understood by reader.
- Processed incoming and outgoing mail according to company specifications.
- Edited and proofread documents for accuracy and completeness.
Office Service Technician
Kern County Department Of Human Services
11.2020 - 02.2024
- Prepared meeting materials including agendas, presentations, and handouts for efficient communication during team gatherings.
- Maintained a clean, organized office environment by overseeing daily cleaning tasks and regular maintenance activities.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Office Manager
Thomas D. Nelson DPM
04.2017 - 09.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Managed scheduling and coordination of all office meetings, patient surgery, and representative of new product to ensure smooth operations and minimal conflicts.
- Oversaw appointment scheduling and itinerary coordination for doctors private practice, home visits, and clinic facility visits.
- Trained new permanent staff as well as school interns.
- Daily and weekly calculations of incoming patented payment received.
- Coordinate office staff schedules weekly to address business needs.
Education
No Degree - Business Administration And Management
University of Phoenix
Bakersfield, CAHigh School Diploma -
East Bakersfield High School
Bakersfield, CASkills
- Assertiveness
- Mediation skills
- Influencing skills
- Representative experience
- Collaborative relationships
- Issue resolution
- Activity planning
- Conflict mediation
- Community outreach
- Reporting
- Relationship building
- Time management
- Organizational skills
- Excellent communication
Certification
SB 1626 / SB 390
48 WPM
Microsoft Excel
Microsoft Word
Timeline
Family and Community Engagement Liaison
Bakersfield City School District
09.2024 - 02.2025
Office Service Specialist
Kern County Probation Department
05.2024 - 09.2024
Commissioner and Board Member
Fairfax Middle School
01.2024 - 08.2024
Office Service Technician
Kern County Probation Department
02.2022 - 04.2024
Office Service Technician
Kern County Department Of Human Services
11.2020 - 02.2024
Office Manager
Thomas D. Nelson DPM
04.2017 - 09.2019
No Degree - Business Administration And Management
University of Phoenix
High School Diploma -
East Bakersfield High School
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