Summary
Overview
Work History
Education
Skills
Timeline
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Élan Austin

Parksville,BC

Summary

Detail-oriented employee, with a passion for delivering award winning client services. Punctual and reliable. Skillful in creatively conceptualizing work solutions and building an organized framework around any given assignment. Dedicated to maintaining professional relationships to increase profitability and drive business results. References available upon request

Overview

8
8
years of professional experience

Work History

Administration & Receptionist

Dusanj & Wirk CPA
09.2021 - 06.2023
  • Daily client communication via phone, email and website
  • Responding to client questions and requests, scheduling meetings and handling of sensitive documents
  • Coordinated weekly, quarterly and yearly corporate and personal remittances to the CRA
  • Oversaw accounts payable, collections and petty cash
  • Tasked with monitoring and ordering office supplies
  • Onboarding of new clients

Head Merchandiser

Wilsons Lifestyle Centre
03.2018 - 06.2021
  • Designed and installed displays to deliver interactive, engaging and memorable store experiences for shoppers
  • Supervised team of up to 5 merchandising employees and monitored adherence to company standards
  • Monitored Inventory levels and promoted warehouse organization
  • Orchestrated the shipping/receiving of products and goods year round
  • Provided daily customer service and support

Team Lead

Kaycan Inc
03.2015 - 02.2018
  • Established workflow processes, monitored daily productivity and implemented modification to improve overall performance of personnel
  • Optimized organizational systems for payment, accounts payable, deposits and recordkeeping
  • Facilitated internal sales and the acquisition of new customers
  • Managed invoicing, collections, accounts payable and petty cash
  • Streamlined inventory and maximized product turnover
  • Oversaw the work of a small team in the office and warehouse
  • Delivered award winning client services
  • Winner: BEST Program Recipient – 2016 & 2017
  • Winner: Kaycan Cup Recipient - 2017

Education

Bookkeeping Fundamentals -

Camosun College
Victoria, BC
04.2023

Associate of Arts -

University of Saskatchewan
Saskatoon, SK

Skills

  • Proficient in Microsoft Word, Excel and Powerpoint
  • Knowledgeable in Caseware, Sage and Quickbooks
  • Workflow Processes
  • Document Verification
  • Supply Oversight
  • Reception Management

Timeline

Administration & Receptionist

Dusanj & Wirk CPA
09.2021 - 06.2023

Head Merchandiser

Wilsons Lifestyle Centre
03.2018 - 06.2021

Team Lead

Kaycan Inc
03.2015 - 02.2018

Bookkeeping Fundamentals -

Camosun College

Associate of Arts -

University of Saskatchewan

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Élan Austin