Ebrahim Lakhani
Surrey,Canada
Summary
With 18+ years of experience as a dedicated Delivery Agent, I consistently demonstrate the ability to safely and efficiently deliver goods to various locations. My professionalism, dependability, and focus on exceptional client service have earned recognition as a leader in the field. At Canada Post, I excel as a delivery agent trainer, guiding new employees through the onboarding process by setting strong examples of company expectations and procedures. Passionate about building relationships with the public, I take pride in contributing to the overall growth of the company.
Overview
23
23
years of professional experience
Work History
Delivery Agent / Delivery Agent Trainer
Canada Post
12.2007 - Current
- Train new front-line employees on company expectations and strong route delivery protocol
- Dispatch, organize and manage route of all daily mail and parcel deliveries
- Obtain signed receipts for registered, certified, and insured mail; collect associated charges and complete necessary paperwork
- Develop and maintain strong client to agent relationships
Producer and Sound Engineer
A Decent Apple Recording
10.2001 - Current
- Sound Engineer for music artists and commercial projects in a full service recording studio
- Post production engineering services to enhance the overall quality and completion of client projects
- Technical expertise in sound engineering techniques, and sound editing; troubleshooting Digital Audio Software, hardware and various recording equipment
- Various accolades and achievements including Juno and Grammy Nominations
Route Sales Manager
Canadian Springs Water Company
07.2001 - 10.2010
- Responsible for invoicing, managing, maintaining and increasing the sales of Canadian Springs Water Company products to existing and new accounts
- Physically demanding role requiring heavy lifting of company inventory, including troubleshooting, installation and repair
- Thorough knowledge and navigational skills multiple routes within the Greater Vancouver, Fraser Valley and BC Interior territories
- Operate a 5 tonne vehicle with airbrake endorsement throughout BC corridors
- Maintain good report with residential and business clientele, representing the company to the highest standards
Education
Diploma - Communications Program
BCIT
Vancouver, BC06.2001
Diploma - Retail Marketing Program
Capilano College
Vancouver, BC06.1998
High School Diploma -
Kilarney Secondary School
Vancouver, BC06.1996
Skills
- Outstanding communications skills
- Best in Class client service
- Relationship Building
- Passion for Learning
- Adaptable
- Self-Motivated
- Organizational and Time Management
Timeline
Delivery Agent / Delivery Agent Trainer
Canada Post
12.2007 - Current
Producer and Sound Engineer
A Decent Apple Recording
10.2001 - Current
Route Sales Manager
Canadian Springs Water Company
07.2001 - 10.2010
Diploma - Retail Marketing Program
Capilano College
High School Diploma -
Kilarney Secondary School
Diploma - Communications Program
BCIT
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